Associate Product Manager

• Customer-Centric Discovery: Collaborate with PMs, designers, engineers, and researchers to uncover user insights
• Participate in user interviews, journey mapping, data analysis, and competitor research
• Build close and trusting relationships with the customer facing teams across our business to enable easier learning and collaboration
• Assist in translating insights into clear problem statements, jobs-to-be-done, and opportunity areas
• Agile Product Development: Define Support user story writing, requirements, and acceptance criteria with PM guidance
• Support sprint planning, backlog grooming, and retrospectives alongside the Senior PM
• Coordinate with Design and Engineering to ensure features are tested and launched successfully
• Execution & Delivery: Take ownership of small features or iterations with oversight and mentorship
• Drive UAT testing, documentation, and post-launch monitoring
• Assist in cross-team communication and go-to-market readiness
• Strategic Product Mindset: Own success measures for initiatives, including ARR, adoption, retention, or TAM expansion
• Evaluate strategic bets with a clear view of commercial and user impact
• Communicate initiative outcomes to leadership and key stakeholders
• Cross-Functional Leadership: Learn to analyze product usage metrics and experiments to generate insights with PM guidance
• Build foundational knowledge of SaaS, AI-enhanced legal tech, and platform architecture
• Stay curious about how platform thinking, AI integration, and customer needs evolve

• 0–3+ year’s experience in product, design, consulting, engineering, or a similar analytical role
• Structured, analytical problem-solver who can break down complex topics
• Excellent written and verbal communication skills — clear, concise, user-centric
• High initiative, growth mindset, and openness to feedback
• Strong collaboration skills — thrives in cross-functional team settings
• Familiarity with Agile/Scrum practices and tools like Jira, Confluence, Figma
• Curiosity about APIs, data structures, multi-tenant SaaS, or AI-driven solutions

Exposure to B2B, SaaS, or platform products is a plus, but not required

• Contributory pension plan
• 33 days annual holidays, hybrid working, and length of service entitlement
• Health Insurance
• Loyalty Share Scheme
• Enhanced Maternity and Paternity
• Employee Assistance Programme
• Electric Vehicle Salary Sacrifice
• Cycle to Work Scheme
• Calm and Mindfulness sessions
• A day of leave to volunteer for charity or dependent cover
• Accessible and modern office space and regular company social events