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Are you excited by the opportunity to build the best digital experience as part of T-Mobile’s super app T Life? Come build, maintain, and execute on a roadmap to expand our impact in being best at connecting people to their world. This is an opportunity to join a team of hard-working product managers that are making the impossible possible. T-Mobile is the most valuable telecommunications company in the world and this team is building T-Mobile’s super app. The Associate Product Manager, AI is an opportunity for an entry level product visionary, analyst, customer advocate. They have an aim to get things done. You can navigate technical execution with comfort and deliver data informed, digital first, AI enabled outcomes for our customers. Every day is different, and its focused-on learning, communicating, experimenting, problem solving, and obsessing over the customer impact and experience. You will be successful if you are motivated by barriers and are a change champion. You are comfortable with failing, excited about feedback, and curious. You will work on creating first of kind AI products that solve real customer pain points.
Job Responsibility:
Maintain product roadmap of quarterly deliverables to support product, platform and business strategy
Own delivery on your platform roadmap end to end for dedicated pod of platform and mobile app engineers
Document high level needs, then write detailed JIRA Stories
Write bug tickets and dev tasks as needed
Attend daily standup to answer questions, unblock engineers, and negotiate tradeoffs with engineering
Communicate update requirements with cross-functional partners and build consensus towards an outcome driven experimentation approach
Dive deeply into technical troubleshooting, including reviewing operational data, when necessary, to keep the team on track
Dedicate time to understand customers, actively meeting with them to build deeper empathy and understand their needs and priorities
Requirements:
Growth mindset: Always learning and curious
Deep understanding of AI, LLMs
Ownership attitude: Strive to deliver outcomes aligned with broader team and company strategy
Collaborative: proven ability to work constructively with diverse skills of team members
Technical: Demonstrated contribution towards solving real problems through a data driven, iterative, technological solution
Data Driven: Past success solving customer experience problems by diving deep into data
0-2 years of experience working in technical product management or similar technical roles
Demonstrating impact through on technical software driven projects (schoolwork, side projects, or similar are acceptable)
Bachelor’s degree is required. Preference is Computer Science, Software Engineering, or equivalent