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Associate Practice Manager

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States, Philadelphia

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

46988.00 - 112200.00 USD / Year

Job Description:

The purpose of an Associate Practice Manager at Oak Street Health is to lead and manage operations at a single primary care clinic location in accordance with company values and standards. Associate Practice Managers supervise clinical and non-clinical team members, support operational initiatives, drive their team towards achieving patient satisfaction and clinical outcomes measured via a variety of metrics, and generally ensure the clinic is running smoothly and in a timely manner on a daily basis.

Job Responsibility:

  • Hire, train, supervise, coach, mentor and manage a multi-disciplinary team of 15+
  • Ensure the center is a Great Place to Work and our teams are engaged and thriving
  • Ensure clinic operations are running smoothly and safely on a daily basis
  • Ensure that we are providing an Unmatched Patient Experience and provide service recovery as needed
  • Drive results for patients in Oak Street Health's care model by ensuring that standard meetings, huddles and best practices for preventive care are being followed
  • Lead the implementation of in-clinic operational initiatives
  • Ensure our patient scheduling processes are executed efficiently
  • Oversee our clinical and community areas
  • Use Oak Street Health's proprietary software, reporting systems and chosen EMR to monitor completion of a variety of tasks and workflows

Requirements:

  • 2 or more years of experience in a supervisory role
  • Ability to work flexible hours as needed, with occasional evenings
  • Proficient PC skills
  • US work authorization

Nice to have:

  • Bachelor's or Master's Degree in a related field
  • 5 or more years of experience in a supervisory role within a clinical setting
  • Where necessary, fluency in Spanish or other languages spoken by people in the communities we serve
  • Experience successfully driving teams towards achievement of metrics
  • Experience with Google Suite
What we offer:
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
August 04, 2025

Expiration:
October 01, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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