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Associate Practice Manager

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States , Des Moines

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Contract Type:
Employment contract

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Salary:

46988.00 - 102000.00 USD / Year

Job Description:

The purpose of an Associate Practice Manager at Oak Street Health is to lead and manage operations at a single primary care clinic location in accordance with company values and standards. Associate Practice Managers supervise clinical and non-clinical team members, support operational initiatives, drive their team towards achieving patient satisfaction and clinical outcomes measured via a variety of metrics, and generally ensure the clinic is running smoothly and in a timely manner on a daily basis.

Job Responsibility:

  • Lead and manage operations at a single primary care clinic location
  • Supervise clinical and non-clinical team members
  • Support operational initiatives
  • Drive team towards achieving patient satisfaction and clinical outcomes
  • Ensure clinic is running smoothly and timely
  • Hire, train, supervise, coach, mentor and manage a multi-disciplinary team of 15+
  • Ensure center is a Great Place to Work
  • Ensure clinic operations are running smoothly and safely daily
  • Ensure adequate staffing each day
  • Arrange coverage for call-offs or scheduled PTO
  • Ensure Standard Operating Procedures are followed
  • Provide Unmatched Patient Experience and service recovery
  • Drive results for patients in care model
  • Lead implementation of in-clinic operational initiatives
  • Oversee clinical and community areas
  • Handle building-related issues
  • Serve as point of contact for alarm monitoring company
  • Use proprietary software, reporting systems and EMR to monitor completion of tasks

Requirements:

  • 2 or more years of experience in a supervisory role
  • Ability to work flexible hours as needed, with occasional evenings
  • Proficient PC skills
  • US work authorization
  • Strongly Preferred: Bachelor's or Master's Degree in a related field
  • 5 or more years of experience in a supervisory role within a clinical setting
  • Where necessary, fluency in Spanish or other languages spoken by people in the communities we serve
  • Experience successfully driving teams towards achievement of metrics
  • Preferred: Experience with Google Suite

Nice to have:

  • Bachelor's or Master's Degree in a related field
  • 5 or more years of experience in a supervisory role within a clinical setting
  • Fluency in Spanish or other languages spoken by people in the communities we serve
  • Experience successfully driving teams towards achievement of metrics
  • Experience with Google Suite
  • A passion for mentorship and team development
  • Ability to drive the culture of your center
  • A problem-solving orientation and eagerness to identify process gaps
  • A flexible and positive attitude
  • A proactive and adaptable working style
  • Impeccable judgment and maturity
  • A supportive attitude toward our patient population of older adults
  • Able to handle confidential information with discretion
What we offer:
  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • Wellness screenings
  • Tobacco cessation programs
  • Weight management programs
  • Confidential counseling
  • Financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
September 17, 2025

Expiration:
February 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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