Associate Practice Manager, CVS Health

CVS Health

Location:
United States, Brooklyn

Category:
Health and Beauty

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Associate Practice Manager at Oak Street Health leads and manages operations at a primary care clinic location, supervising staff, ensuring patient satisfaction, overseeing clinic operations, and driving metrics achievement while collaborating with medical and outreach leaders.

Job Responsibility:

Hire, train, supervise, coach, mentor and manage a multi-disciplinary team of 15+
ensure the center is a Great Place to Work and teams are engaged and thriving
ensure clinic operations are running smoothly and safely, including staffing and following Standard Operating Procedures
provide service recovery for unmatched patient experiences
support the clinical and service team in achieving patient experience, clinical outcomes and team member experience metrics
lead the implementation of operational initiatives
monitor completion of tasks and workflows using Oak Street Health's proprietary software, reporting systems and chosen EMR
partner with the Center Medical Director and Associate Outreach Manager to drive profitability for the center
handle building-related issues with the Facilities team
other duties as assigned

Requirements:

2 or more years of experience in a supervisory role
ability to work flexible hours as needed, with occasional evenings
proficient PC skills
US work authorization

Nice to have:

Bachelor's or Master's Degree in a related field
5 or more years of experience in a supervisory role within a clinical setting
fluency in Spanish or other languages spoken by people in the communities served
experience successfully driving teams towards achievement of metrics
experience with Google Suite

What we offer:

Affordable medical plan options
401(k) plan including matching company contributions
employee stock purchase plan
no-cost programs like wellness screenings, tobacco cessation, weight management programs, confidential counseling, and financial coaching
dependent care resources
tuition assistance
retiree medical access
family leave
flexible work schedules
paid time off
colleague assistance programs

Additional Information:

Job Posted:
June 06, 2025

Expiration:
November 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Associate Practice Manager