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Fin Capital Logo Fin Capital · Finance

Associate, Payroll Operations

United States, New York 60000.00 - 72000.00 USD / Year · Job Posted February 17, 2026
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Job Description

Vestwell is expanding and we’re excited about growing our Operations team with entry-level Operations Associates who are passionate about our mission to change the retirement Fin-Tech space. At a high level, we’re looking for someone who has insane levels of attention to detail and proven ability of juggling multiple priorities at once. You will be key to powering transactions on the platform and ensuring it runs at full speed while exercising independent judgment in resolving complex, high-impact operational issues that directly affect client outcomes and regulatory compliance.

Job Responsibility

  • Develop and maintain internal and client-facing knowledge bases
  • independently identify opportunities for incremental process improvements
  • Support and guide team members by monitoring workload volume
  • Collaborate with teams across the Vestwell organization to surface operational insights
  • Maximize team efficiency through timely completion of assigned tasks and projects
  • Identify, investigate, and resolve discrepancies in high-priority payroll, deferrals, eligibility, and related activities

Requirements

  • Strong Excel proficiency (e.g., pivot tables, VLOOKUPs)
  • Comfort working in a start-up environment with autonomy over task execution and prioritization
  • Exceptional analytical and detail-oriented aptitude
  • Ability to manage time effectively, balance competing priorities, and meet deadlines with minimal supervision
  • Strong verbal and written communication skills
  • Problem-solving skills, including the ability to research, analyze, and apply judgment
  • Bachelor’s degree or equivalent combination of formal education and work experience
  • 1 year of relevant experience in Financial Services, Operations, or SaaS industries

Nice to have

  • Payroll system experience
  • Proficiency with productivity tools, especially JIRA
  • Retirement industry experience including exposure to ERISA-governed processes or regulated operational environments

What we offer

  • Competitive health coverage
  • Generous vacation offering
  • Hybrid office policy
  • Great 401(k) plan
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