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The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results & practices growth through strong partnership with the MOD, SMM & team. The Associate Optometrist delivers key performance indicators and serves as a leading ambassador of the Brand inside & outside the organization who is driven by passion & high standards to always go above & beyond.
Job Responsibility:
Ensures executional excellence & winning results in partnership with the MOD & store team
Demonstrates commitment to exceed results through strong competency in KPI management & high accountability
Ensures Brand is known as the leading optical provider within the community
Operates as successful stakeholder to all leaders within the organization & local market
Places the patient/customer 1st & delivers excellent service
Strives to exceed expectations on all KPIs
Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the Service Process steps
Conducts all services in accordance with protocol & accepted standards of care
Ensures all patients receive accurate diagnosis & appropriate recommendations
Establishes a positive Doctor/patient relationship
Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences
Ensures office systems are maintained
Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements
Provides effective training & guidance to team members making use of Company provided programs
Delivers clear, motivating & constructive feedback in a timely manner to all associates
Creates a positive culture linked to the corporate culture
Encourages associate decision making at the level closest to the patient
Maximizes partnerships through leadership, participation & involvement
Takes pride in the appearance of the office
Maintains safe working environment for all associates/patients
Leads by example
Requirements:
Doctor of Optometry
Commitment to quality patient care
Knowledge of current Optometric theory & technology