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Associate Operator, Distribution System

United States, Manchester 94140.00 - 104600.00 USD / Year · Job Posted February 19, 2026
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Job Description

This position plans, coordinates, reviews switching and tagging; writing, checking, and issuing clearances; monitoring of loads, emergency restoration and associated reporting for the electric distribution system within an assigned region. Coordinates the above activities with ESCC and other regions when system conditions cross jurisdictional lines.

Job Responsibility

  • Plans, coordinates, reviews switching and tagging
  • Writing, checking, and issuing clearances
  • Monitoring of loads, emergency restoration and associated reporting for the electric distribution system within an assigned region
  • Coordinates activities with ESCC and other regions when system conditions cross jurisdictional lines
  • Analyzes trouble calls (events) and initiates corrective action with the appropriate Area Work Center function including call-out of personnel in accordance with established procedures
  • Handles corrective action as required by timing or circumstances
  • Informs appropriate System Personnel of problems on the assigned region's electric distribution system and associated restoration progress
  • Monitors load and voltages on circuits and substation equipment during switching and peak periods to assure loading parameters are not exceeded
  • Assists with implementing the assigned region's emergency response plan as required
  • Assists at Area Work Center satellites and other regional operation centers during emergency storm restoration as assigned
  • Maintains the electric model in the outage management system to reflect real-time system status

Requirements

  • Associates degree in Engineering or related technical field or equivalent experience
  • Zero (0) to five (5) years of related electrical utility experience
  • Must successfully pass all required pre-employment assessments
  • Must be available to work emergency restoration assignment as required
  • Must be available to travel between MA/CT/NH as necessary
  • This position will require 24/7 shift rotation coverage
  • Working knowledge of all transmission and distribution network equipment and vehicles, work practices and procedures, construction and material standards, safety, regulatory and design codes
  • Demonstrated knowledge in training and development concepts, theories, practices and principals using a Systematic Approach to Training
  • Thorough knowledge of the switching and tagging procedures
  • Thorough knowledge of Electric Distribution System operations
  • Thorough knowledge of applicable PC-based and mainframe applications
  • Ability to communicate and work effectively with various levels of the organization and others involved with Electric Operations
  • Ability to analyze electric distribution system problems and act accordingly
  • Individual must be able to function under stressful emergency situations for extended periods of time
  • Individual must be able to quickly recognize emergency situations and take prompt, appropriate actions with limited or no supervision
  • Ability to efficiently coordinate emergency actions with other vested parties such as Federal, State, and Municipal partners along with other utilities

What we offer

  • Competitive total rewards program
  • Potential incentive

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