CrawlJobs Logo
Strada Logo Strada · Customer Service

Associate - Operations

India, Gurgaon Employment contract · Job Posted June 03, 2026
Apply Position
Job Link Share

Job Description

An associate (HRO Processing Assistant II )is responsible for ensuring we deliver timely and accurate information to all participants. Associate should identify process improvements by identifying issues, process delays, and quality problems and recommend solutions. Should work with the Leads and others to resolve participant issues.

Job Responsibility

  • Understands and contributes positively to meeting client SLA’s, PG’s
  • Maintain internal & client defined quality scores
  • Ability to prioritize work continually and produce a significant volume of work efficiently within performance standards
  • Ensuring proper documentation and follow-ups and follow SOP’s
  • Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision
  • Helps in identifying issues, process delays, and quality problems and recommends solutions and executes
  • Work with leads to ensure delivery in accordance with standard operating procedures
  • Take complete ownership of self-learning & development
  • Ability to work in a fast-paced environment with short deadlines
  • Able to practice logical reasoning and critical thinking

Requirements

  • Bachelor’s degree in B.Com, B.A, BBA (No Full time MBA/MCA/B Tech/BE/B Ed)
  • 2-4 years of work experience
  • Excellent verbal and written communication skills
  • Prior Experience with Leave of Absence/ Health & Welfare claims is required
  • Can work evening/night shifts as per business requirement
  • Basic computer knowledge (MS-Office, Excel)
  • Good analytical skills & attention to detail

What we offer

  • health coverage options
  • wellbeing and support programs
  • retirement
  • vacation and sick leave
  • maternity, paternity & adoption leave
  • continuing education and training
  • voluntary benefit options
Strada - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Associate - Operations

8 matching positions

Associate - Operations

Location
Location
India
Salary
Salary:
Not provided
bolt.earth Logo
Bolt.Earth
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Diploma / ITI / bachelor’s degree in electrical, Electronics, or related field
  • Basic understanding of electrical systems and troubleshooting
  • Willingness to travel extensively within MP & CG
  • Ability to work independently on field assignments
  • Good communication and reporting skills
Job Responsibility
Job Responsibility
  • Visit charger locations for troubleshooting and issue resolution
  • Perform routine maintenance and health checks of EV chargers
  • Diagnose electrical, networking, and hardware-related issues
  • Coordinate with internal technical teams for escalations and closures
  • Ensure timely service response and uptime of chargers
  • Maintain service reports and update issue status regularly
  • Support charger installation and commissioning activities when required
  • Follow safety and operational guidelines during field work
  • Fulltime
Read More
Arrow Right

Banking Operations Associate - Treasury Operations

We are looking for a Treasury Operations Associate to serve as a senior subject ...
Location
Location
Spain , Barcelona
Salary
Salary:
Not provided
n26.com Logo
N26
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in Treasury, Securities Back Office, or Capital Markets Operations, with a proven track record of progressive responsibility and ownership in a regulated financial institution or Fintech environment.
  • Good knowledge of the full trade lifecycle, from execution through settlement and post trade reconciliation including regulatory frameworks governing these processes (e.g., MaRisk BTO 2.2, MiFIR).
  • Demonstrated expertise in regulatory reporting with the ability to design, review, and improve reporting controls and documentation standards.
  • Proven experience maintaining data quality frameworks, managing master data, and resolving complex interface issues across systems.
  • Exceptional stakeholder management capability and comfortable communicating as the operational voice across various internal functions (Compliance, Technology, Front Office, Finance) as well as external partners (Regulators, Banks, Custodians, Auditors).
  • Demonstrated ability to lead process improvement initiatives, translating operational insight into scalable solutions.
  • Professional-level fluency in English (written and verbal) is required to collaborate with our diverse, global teams.
Job Responsibility
Job Responsibility
  • Act as an SME providing control and oversight for Post Trade Execution integrity, specifically focusing on: Monitoring the quality and adherence of Trade Settlement and Execution processes.
  • Enforcing Trade Controls and internal policy adherence across the function.
  • Upon request, act as contact and subject matter expert for communication with external providers and internal stakeholders.
  • Identifying opportunities for process standardization and automation to scale the Treasury Back Office function efficiently.
  • Participate in initiatives and projects related to settlement / securities lending, preparing the team for new product launches.
  • Actively support internal and external audit requirements pertaining to Treasury Operations by timely preparation and submission of necessary documentation, ensuring effective evidence of operational controls and compliance.
  • Provide critical analytical input and process context to the Reporting team to ensure the accuracy and timely submission of all mandated regulatory and management reports.
  • Mentor and upskill junior team members through structured knowledge sharing on the trade lifecycle, operational controls, regulatory requirements, and systems usage, supporting the development of a resilient and scalable Treasury Operations function.
What we offer
What we offer
  • Accelerate your career growth by joining one of Europe’s most talked about disruptors.
  • Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
  • As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
  • Vacation days vary depending on your location of work. Additional day of annual leave for each year of service.
  • A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.
  • A relocation package with visa support for those who need it.
  • Fulltime
Read More
Arrow Right

Business Operations Associate Manager, Care Operations

Virta Health is on a mission to transform type 2 diabetes and weight-loss care. ...
Location
Location
United States
Salary
Salary:
87607.00 - 101698.00 USD / Year
virtahealth.com Logo
Virta Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree, preferably in Finance, Economics, Business, or a related analytical field. Advanced degree is a plus
  • 5+ years of experience in business operations, analytics, or a similar role involving process improvement and data analysis. Experience in management consulting or related fields is a plus
  • Strong analytical skills with proven experience in working with large datasets to drive business insights and decision-making. Advanced proficiency in Excel/Google Sheets and familiarity with SQL and data visualization tools (e.g., Looker)
  • Demonstrated ability to improve and scale operational processes, with a track record of leading cross-functional initiatives or process improvement efforts
  • Experience in developing and implementing strategies to drive operational efficiency and improve key metrics such as workforce planning, coach or employee performance, or gross margin
  • Ability to thrive in a fast-paced, high-growth environment, balancing short-term problem-solving with long-term scalability and continuous improvement
  • Exceptional communication and presentation skills, with the ability to translate complex data insights into actionable recommendations for leadership and cross-functional teams
  • Strong project management skills with the ability to manage multiple initiatives simultaneously, from conception through execution
  • Highly self-motivated with a strong sense of ownership, accountability, and the ability to operate independently and with cross-functional teams
Job Responsibility
Job Responsibility
  • Strategic Operations & Scalability: Process Excellence: Continuously audit and improve coaching workflows and patient care delivery model to drive operational excellence
  • Scaling Strategy: Develop strategies to scale operations, anticipating growth needs and optimizing processes for larger patient volumes, including collaborating with the Product team on automation and workflow improvements
  • Pilot & Experiment: Design and lead operational experiments. Define success metrics, run pilots, and build the "playbook" to scale successful initiatives
  • Cross-Functional Bridge: Lead initiatives across Data Science, Product, and Finance to ensure our coaching services are both clinically effective and financially sustainable
  • Data Analysis & Insights: Performance Metrics: Conduct advanced analysis to define and track KPIs such as coach performance, patient outcomes, and patient retention
  • Data Visibility: Shape & build dashboards to empower stakeholders to make strategic, data-driven decisions
  • Investigative Analysis: Own exploratory analyses that identify ways to further boost coach efficiency, member outcomes, and company scalability
  • Strategic Insights: Translate complex data into clear, persuasive presentations for senior leadership and cross-functional stakeholders to support strategic business decisions
What we offer
What we offer
  • Offers Equity
  • Fulltime
Read More
Arrow Right

Associate, Revenue Operations - Strategy & Operations

The In-Store Revenue Operations team at DoorDash is responsible for helping driv...
Location
Location
United States
Salary
Salary:
78200.00 - 115000.00 USD / Year
doordash.com Logo
DoorDash
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong experience with Salesforce, Looker, Tableau, Microsoft Office, and G-Suite with an emphasis on Excel on Google Sheets
  • Self-motivated and have a high attention to detail
  • Strong knack for data visualization and modeling
  • You have analytical rigor, a drive to clean, audit and transform data into insights
  • You understand how a change in our systems or workflows have down stream impacts
  • Team player capable of high performance and flexibility in a fast paced environment
  • Demonstrated ability to communicate, present and influence credibly and effectively with cross functional partners
Job Responsibility
Job Responsibility
  • Provide insights and analytics and reporting for the Revenue organization, including forecasting, pipeline analysis, and funnel metrics across all lead sources
  • Build and maintain all dashboards to help track team success
  • Ensure all data is tracked and audited effectively
  • Identify gaps in our processes and help maintain compliance
  • Work with our Data Team to ensure data integrity is maintained by instilling data quality standards across all data related activities
  • Partner closely with the Salesforce Systems Team to develop workflows in Salesforce and other operational tools to ensure support for sales productivity, reporting, and dashboards
  • Conduct regular cadences of data hygiene checks within Salesforce to ensure our "Source of Truth" is accurate and actionable
What we offer
What we offer
  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • wellness benefits
  • commuter benefits match
  • paid time off
  • paid sick leave
  • medical, dental, and vision benefits
  • 11 paid holidays
  • disability and basic life insurance
  • family-forming assistance
  • Fulltime
Read More
Arrow Right

Associate Director, Marketing Operations, AI and Ad Operations

We’re looking for a strategic, analytical, and technically fluent marketing lead...
Location
Location
United States , San Francisco
Salary
Salary:
140000.00 - 210000.00 USD / Year
airwallex.com Logo
Airwallex
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in Performance Marketing, Marketing Operations, or CRO, ideally in B2B SaaS or fintech
  • Demonstrated success building or leading AI enablement programs within marketing organizations
  • Deep understanding of marketing infrastructure, tracking, and data pipelines
  • Proven ability to translate emerging technologies into measurable operational or revenue outcomes
  • Strong leadership, stakeholder management, and program governance skills
  • Bachelor’s or Master’s degree in Marketing Analytics, Computer Science, Statistics, Engineering, or Business Analytics
Job Responsibility
Job Responsibility
  • Define and lead the AI marketing roadmap, establishing a systematic evaluation framework for emerging tools (GenAI, automation) based on ROI, security, and integration feasibility
  • Drive global rollout and adoption of AI technologies, creating playbooks and enablement materials to scale creative velocity and operational efficiency
  • Lead the end-to-end Conversion Rate Optimization framework, managing structured experimentation, personalization, and UX testing to improve CVR and CAC
  • Partner with Product Marketing and Web Engineering to ensure a seamless conversion journey from campaign messaging to landing page performance
  • Own the global ad-ops infrastructure, ensuring compliant execution, standardized naming conventions, and flawless campaign governance across all paid media
  • Manage pixel governance, UTM frameworks, and CRM integrations (Salesforce/Marketo) to ensure end-to-end attribution accuracy and lead-source integrity
  • Build robust QA frameworks and automation workflows to reduce manual overhead in campaign setup and reporting
  • Analyze and communicate the impact of AI, CRO, and AdOps initiatives to executive leadership, utilizing data to link technical optimizations to pipeline results
  • Manage and coach a specialized cross-functional team, fostering a culture of technical curiosity, experimentation, and operational rigor
  • Serve as the subject matter expert for marketing innovation, collaborating with Data Science and IT to align MarTech integrations with broader analytics infrastructure
What we offer
What we offer
  • Offers Equity
  • Offers Bonus
  • medical, dental, and vision insurance
  • a 401(k) plan
  • short-term and long-term disability
  • basic life insurance
  • well-being benefits
  • 20 paid days of vacation
  • 12 paid days of company holidays in a calendar year
  • Fulltime
Read More
Arrow Right

Senior Fund Accountant & Operations Associate

A highly regarded investment management firm with a strong reputation across alt...
Location
Location
United States , Menlo Park
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-7+ years of experience in fund accounting, financial operations, public accounting, or asset management
  • Experience within private equity, venture capital, hedge funds, or alternative investments
  • Strong partnership accounting and technical accounting knowledge
  • Experience overseeing third-party administrators strongly preferred
  • Detail-oriented, organized, and comfortable managing multiple priorities
  • Collaborative mindset and strong communication skills
  • CPA is a plus, but not required
Job Responsibility
Job Responsibility
  • Review NAV packages and outsourced accounting work from fund administrators
  • Oversee financial operations across alternative investment products
  • Support investor reporting, compliance filings, and annual audits
  • Review expense allocations and monitor managed accounts
  • Partner with finance, legal, investments, and client service teams
  • Assist with operational improvements and oversight processes
What we offer
What we offer
  • top-tier benefits
  • culture that genuinely prioritizes work-life balance
  • competitive compensation with top perks
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • free online training
Read More
Arrow Right

Marketing Operations Associate

Optimizely is seeking a detail-oriented Marketing Operations Associate to join i...
Location
Location
Bangladesh , Dhaka
Salary
Salary:
Not provided
optimizely.com Logo
Optimizely
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ year of experience using email marketing platforms such as Marketo, HubSpot, or similar tools
  • Hands-on Salesforce experience (campaign management, lead routing)
  • Solid grasp of GDPR, CASL, and CAN-SPAM requirements
  • Bachelor's Degree
Job Responsibility
Job Responsibility
  • Triage and execute campaign requests end to end
  • Build email programs in Marketo (clone, configure, schedule)
  • Handle list uploads: clean files, validate data, manage consent fields, confirm records in Salesforce
  • Set up LinkedIn Lead Gen Form integrations with UTM config and Salesforce campaign syncing
  • Coordinate with marketing stakeholders to resolve blockers and communicate status
What we offer
What we offer
  • Best-in-class compensation plans
  • Two annual festival bonuses
  • Recognition and rewards programs
  • Vacation days
  • Annual Work/Service Anniversary Leave
  • Parental leave (both maternity and paternity)
  • Health insurance
  • Reproductive benefits for both parents
  • Volunteering opportunities
  • Free communal transport facilities inside Dhaka to and from the office
  • Fulltime
Read More
Arrow Right

Sales Operations Associate

Join our dynamic Customer Operations team at Arrow! Our team is built on a found...
Location
Location
Poland , Gdańsk
Salary
Salary:
Not provided
arrow.com Logo
Arrow Electronics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • English on min C1 level (both spoken and written)
  • Good knowledge of MS Office, especially Excel
  • Customer Service, Order Management or Sales experience
  • Accountability
  • Communication and coordination skills
  • Customer-oriented attitude
  • Team player
Job Responsibility
Job Responsibility
  • Collaborate with Sales colleagues to construct and manage quotes for new customer bids, new buys, shortages, annual contracts, and specialized quoting activities
  • Ensure all systems and data are aligned to drive automation across selling and service processes
  • Upload customer bills of material and request special price support where applicable
  • Maintain and update product-related data points
  • Ensure quoted prices are reflected in contract price fields and customer part numbers are clean for seamless order processing
  • Resolve data mismatches and order issues promptly and undertake corrective actions to prevent recurrence
  • Handle post-invoice adjustments both internally and externally when necessary
  • Review quote related alerts and holds in the Oracle ERP system and make necessary corrections to ensure smooth processing
  • Enable customer-facing colleagues to build deep customer relationships and provide exceptional service by managing quotes and resolving queries efficiently
What we offer
What we offer
  • Permanent contract with 3 months’ probation period
  • Interesting career development opportunities in a quickly growing environment
  • Premium Medical Care program + Dental Package
  • MyBenefit System (including MultiSport Card & vouchers)
  • Dynamic environment with a friendly work atmosphere
  • Fulltime
Read More
Arrow Right