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Associate Operations Processor

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
India , Bengaluru

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Wells Fargo is searching for three high-energy candidates to join our research team. The research team performs a variety of operational tasks for a moderately complex to complex process. Team members take accountability for entire process from receipt of work to resolution and closure. Duties include: receiving and reviewing incoming work, contacting appropriate external and internal resources as needed; resolving complex internal store customer issues using multiple resources and records and reports; preparing, editing and distributing specialized and/or complex documents. Team members will work under general supervision following established procedures exercising some judgment within guidelines

Job Responsibility:

  • Performs Research and resolution of exceptions arising out of check processing errors such as encoding errors, misreads, listing errors, posted twice, etc
  • The team processes errors / images that are illegible or bad, also called as non-conforming images
  • Provides research and resolution of bank to bank transaction errors, Wholesale customer adjustments, over-the-counter retail customer deposit disputes and missing work
  • Team researches and resolves errors that occur during processing of checks through internal departments or from other banks. Errors can include but are not limited to mis-posted items, missing items, double-posted items, encoding errors, and mis-routed or missing bundles of checks.

Requirements:

  • 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • University degree in Business or related discipline. BCom and MBA only
  • Strong analytical skills
  • Able to multi-task to accomplish tasks effectively
  • Able to interpret the documents or the requests received
  • Strong verbal & written communication skills
  • Attention to detail
  • Excellent data entry skills
  • Good Math, reconciliation and accounts skills
  • Ability to work quickly & accurately while maintaining acceptable standards of workmanship
  • Quick learner with the ability to retain high volume of information
  • Ability to recognize and escalate any discrepancies identified or noticed while processing.

Nice to have:

  • University degree in Business or related discipline. BCom and MBA only
  • Strong analytical skills.

Additional Information:

Job Posted:
May 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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