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Wells Fargo is seeking a Associate Operations Processor.
Job Responsibility:
Perform general clerical operations tasks that are routine in nature
Receive, log, batch, and distribute work
File, photocopy, and answer phones
Prepare and distribute incoming and outgoing mail
Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
Work under close supervision following established procedures
Requirements:
6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Performs a variety of operational task for the low to moderate complex processes or functions
Takes accountability for the entire process from receipt of work to resolution and closure
Task requires coordination of information among various operational areas and customers
Uses multiple online systems
Duties may include- receiving and reviewing incoming work, contacting appropriate resources as needed entering transaction RIDS application, verifying with accuracy, resolving complex customer/client request, using multiple resources and records