Associate Operations Processor

• Perform general clerical operations tasks that are routine in nature
• Receive, log, batch, and distribute work
• File, photocopy, and answer phones
• Prepare and distribute incoming and outgoing mail
• Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
• Work under close supervision following established procedures

6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Able to multi-task to accomplish tasks effectively.
• Able to interpret the documents or the requests received.
• Strong verbal & written communication skills
• Attention to detail.
• Excellent data entry skills
• Ability to work quickly & accurately while maintaining acceptable standards of workmanship.
• Quick learner with the ability to retain high volume of information.
• Ability to recognize and escalate any discrepancies identified or noticed while processing.
• Flexible with working in US operational hours i.e. India night shifts