Associate Operations Processor - Lockbox

• Perform general clerical operations tasks that are routine in nature
• Receive, log, batch, and distribute work
• File, photocopy, and answer phones
• Prepare and distribute incoming and outgoing mail
• Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
• Work under close supervision following established procedures
• Account research
• Assist in receiving/sorting mail per customer number and deadline time
• Assist in prepping and slicing mail for Extraction Team
• Assist in mail extraction
• Assist in scanning documentation
• Performing data entry
• Attention to detail, follow policy/procedures
• Work independently to meet customer SLA's while maintaining production and quality Standards
• Ability to lift 10 lbs.

6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Mail Room/Lockbox Experience
• Mail Extraction Experience
• 10-key numerical data entry experience
• Strong attention to detail and accuracy skills
• Ability to achieve high production and quality standards
• Ability to work effectively, as well as independently, in a team environment

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement