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The Associate Operations Pastor is primarily responsible for coordinating all campus operations at a physical location, providing support to staff and attenders, and leading volunteer teams to execute initiatives at their location. The Associate Operations Pastor is responsible for the day-to-day operations at the campus and provides support to campus leadership and attendees. Additionally, this role leads the Operations volunteer team. The Associate Operations Pastor is also responsible for leading events and special projects assigned to their campus. The Associate Operations Pastor receives personal instruction, opportunities for observation, and hands-on experience from a mentor Operations Pastor.
Job Responsibility:
Pastor and engage with attenders and volunteers through meetings, phone calls, and other means of communication
Help schedule and appropriately coordinate the campus calendar's planning process appropriately to leverage upcoming opportunities like weekend services, message series, events, projects, and holidays
Oversee and manage the follow-up process for first-time guests, commitments and recommitments to Christ, prayer requests, serving inquiries, and campus sign-ups
Lead through the promotion, sign-up, facilitation, and follow-up processes for campus-wide events such as Baptism, Known, Product Sales, Serving Push Weekends, etc
Maintain facility operations through vendor relationships (janitorial, landscaping, HVAC, general repairs)
Motivate and inspire others to volunteer through serving opportunities
Recruit, onboard, develop, and pastor volunteers and key leaders
Manage volunteer communication, scheduling, and provide a span of care for the team
Facilitate orientation meetings for new volunteers and encourage them toward the best fit
Ensure the team has the resources and proper training to follow through with the vision of the Operations Team (Administration Team, Facilities Team, Events Team, Safety Team, Accounting Team, Product Sales Team, and Prayer Team)
Manage volunteer applications and reports, and follow screening processes
Partner with Central Operations to be equipped, resourced, and trained to execute the role's responsibilities
Partner with Central Finance and help equip campus leaders to execute the quarterly budget
Meet communication standards, execute strategies, and plan campus-wide communication
Coordinate contract security for weekend services and events
Ensure best practices and follow procedures for tithes and offerings, purchasing card reports, creative media, and legal and risk awareness
Learn and utilize systems and software to support attenders, volunteers, and campus needs
Manage vendor accounts and ensure campus-wide supplies are maintained
Requirements:
Have a strong ability to inspire, motivate, and develop team members and volunteer leaders
Must exemplify a high level of customer service
Have an eye for details and the capacity to see the big picture
Ability to thrive when leading, delegating, and organizing all things operations
Understand how to communicate with an array of personnel effectively
Basic understanding of budget/fiscal management
Effective at multi-tasking, time management, and following up
Excellent verbal, written, and interpersonal communication skills
Experience in an office environment with office equipment and supplies
Exceptional problem-solving skills
Maintain composure during stressful situations
High School Diploma or GED
Up to 12 months of related work experience
What we offer:
Paid parental leave, including maternity, paternity, and adoption leave
Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons
Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health
Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase
Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members
Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health
Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year
$160 annually in development dollars for team members to invest in their professional growth
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