Associate Operations Coordinator

• Coordinate day-to-day office and operational support activities to keep work moving efficiently across teams
• Respond to internal and external inquiries with professionalism and provide timely customer service assistance
• Manage appointment scheduling, calendar updates, and related administrative follow-up to support business operations
• Prepare, review, and process invoices and other routine documentation with strong attention to accuracy
• Support shipping and related logistical tasks, including tracking, documentation, and issue resolution when needed
• Maintain records, enter operational data, and update systems in accordance with established procedures and quality standards
• Use Microsoft Office applications to create reports, organize information, and communicate updates clearly
• Follow company policies and standard operating procedures while assisting with training and process compliance activities
• Prioritize multiple assignments effectively, meet deadlines, and escalate issues when necessary to protect service quality
• Assist with operational changes, including system-related updates or workflow adjustments, as directed by the team

• Prior experience in office administration, operations support, customer service, or a similar coordination role
• Strong verbal and written communication skills with the ability to interact effectively across different audiences
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and related business tools
• Demonstrated ability to manage time well, organize tasks, and shift priorities in a fast-paced environment
• Experience handling scheduling, documentation, data entry, invoicing, or other administrative support functions
• Working knowledge of standard operating procedures and the ability to follow established policies consistently
• Ability to maintain accuracy, support quality expectations, and handle multiple responsibilities with limited oversight
• Familiarity with compliance-related processes or systems, including policies tied to fair employment practices, is a plus

Familiarity with compliance-related processes or systems, including policies tied to fair employment practices

• Medical
• vision
• dental
• life and disability insurance
• 401(k) plan