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You will be joining the FinXL Associate Program, an award-winning initiative designed to accelerate the careers of emerging technology talent. As an Associate, you will benefit from structured mentorship, access to continuous upskilling, and the opportunity to work on high-impact enterprise projects while being supported by a dedicated account team. We are currently seeking an Associate Operations Analyst- Graduate to join our consulting practice and to be deployed within a leading Consultancy.
Requirements:
Operations Analyst background
Incident & Change Management experience
Experience managing Incident tickets, Change tickets & Service Requests in ServiceNow
Experience in enterprise monitoring tools such as Splunk Enterprise, Extrahop, Sensu, AppDynamics to identify and respond to alerts
Experience in analysing and triaging issues using Standard Operating Procedures- SOPs
Experience in application patching activities
Experience in Splunk Enterprise, ServiceNow, Extrahop, Sensu, Omegamon, Tivoli
Experience in System administrative in Windows- Windows Server or Linux - RedHat
Experience in 1 or more of Powershell, Bash, Python, Ruby, SQL, Cloud Administrator- AWS/Azure, Data Engineering (Extract, Transform, Load), Ansible
Experience leveraging AI tools (e.g., GitHub Copilot, LLMs) to optimize IT Support
ITSM experience
Bachelor's degree in IT, Computer Science, Engineering or related field
What we offer:
structured mentorship
access to continuous upskilling
opportunity to work on high-impact enterprise projects