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Associate Moodle Administrator

Jamaica, Kingston · Job Posted March 06, 2026
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Job Description

The Associate Moodle Administrator will be responsible for managing user accounts, ensuring the platform runs smoothly, troubleshooting technical issues and setting up or updating courses for lecturers. He/she will frequently collaborate with faculty, IT staff and support teams to implement new features, maintain data integrity and ensure a secure online learning environment. Additionally, the Associate Moodle Administrator will provide training and guidance to instructors and staff on best practices for online delivery.

Job Responsibility

  • Provide technical support to instructors, students and staff addressing inquiries related to Moodle functionality and troubleshooting issues
  • Assist instructors in course setup, design and optimization within Moodle, including creating templates and best practices for course delivery
  • In conjunction with the Moodle Administrator, conduct training sessions and workshops for instructors and staff on effectively using Moodle tools and features
  • Manages plug ins and ensures that the system is compliant with organizational policies and procedures.
  • Monitor and manage user data, course enrolments and reporting.
  • Generate reports on user engagement, course performance and system usage.
  • Execute constant upgrades and backups to Moodle Contents.
  • Configure management and documentation of the Moodle Environment and creates custom reports.
  • Update information, news and course displayed at the landing or home page.
  • Consult and support instructional designers and course developers about technical concerns for all courses.
  • Participate in special projects from the university regarding online courses.
  • Manage course documents stored on a drive and maintain effective version control.
  • Assist instructors in adding learning content to a course and managing learners.
  • Create and maintain documentation for system configurations, processes and user guides
  • Gather user feedback to identify areas for improvement and recommend enhancements to the platform.
  • Perform other related duties that may be assigned.

Requirements

  • A Diploma in Computer Science, Education Technology or a related field
  • Proven experience as a Moodle Administrator or in a similar role
  • Strong understanding of Learning Management systems (LMS) and e-learning principles
  • Proficiency in PHP, SQL and web development technologies is a plus
  • Ability to analyze technical issues and user requirements to develop solutions using prescribed methods and implement procedures to provide the required functionality.
  • Proficiency with file servers, workstations, operating systems, peripheral devices and common software applications and suites
  • At least five years in a learning technology environment directly related experience

Nice to have

Proficiency in PHP, SQL and web development technologies is a plus

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