Associate Moodle Administrator

• Provide technical support to instructors, students and staff addressing inquiries related to Moodle functionality and troubleshooting issues
• Assist instructors in course setup, design and optimization within Moodle, including creating templates and best practices for course delivery
• In conjunction with the Moodle Administrator, conduct training sessions and workshops for instructors and staff on effectively using Moodle tools and features
• Manages plug ins and ensures that the system is compliant with organizational policies and procedures.
• Monitor and manage user data, course enrolments and reporting.
• Generate reports on user engagement, course performance and system usage.
• Execute constant upgrades and backups to Moodle Contents.
• Configure management and documentation of the Moodle Environment and creates custom reports.
• Update information, news and course displayed at the landing or home page.
• Consult and support instructional designers and course developers about technical concerns for all courses.
• Participate in special projects from the university regarding online courses.
• Manage course documents stored on a drive and maintain effective version control.
• Assist instructors in adding learning content to a course and managing learners.
• Create and maintain documentation for system configurations, processes and user guides
• Gather user feedback to identify areas for improvement and recommend enhancements to the platform.
• Perform other related duties that may be assigned.

• A Diploma in Computer Science, Education Technology or a related field
• Proven experience as a Moodle Administrator or in a similar role
• Strong understanding of Learning Management systems (LMS) and e-learning principles
• Proficiency in PHP, SQL and web development technologies is a plus
• Ability to analyze technical issues and user requirements to develop solutions using prescribed methods and implement procedures to provide the required functionality.
• Proficiency with file servers, workstations, operating systems, peripheral devices and common software applications and suites
• At least five years in a learning technology environment directly related experience

Proficiency in PHP, SQL and web development technologies is a plus