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The Data & Services team is a key differentiator for Mastercard providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. Advisors Research Center is a new capability designed to respond to fast evolving customer needs for high-quality research support, with the important mission of value realization in developing insights and recommendations. This capability augments Advisors traditional areas of strength.
Job Responsibility:
Delivering new research products and strategies to market smoothly and efficiently
Successfully leveraging research assets and delivering the most challenging research output that’s impactful for clients
Ability to provide key insights based on primary research (qualitative and/or quantitative) is essential
Ability to also analyse secondary research and/or large data sets would be an advantage
Requirements:
Possess substantial and relevant experience across various research projects, with a minimum of five years spent working in a research agency or within a client’s research department
Expertise in conducting both primary (e.g., interviews, surveys etc.,) and secondary research (e.g., Euromonitor, Bloomberg etc.)
Proficient in English and an additional European language
Advanced Word, Excel, and PowerPoint skills required
knowledge of Project Management tools preferred
Worked on a variety of research projects (both primary and secondary research)
Experience of working on projects involving primary research (quantitative techniques including surveys and qualitative research including in-depth interviews, focus groups, online forums etc.)
Able to analyze large sets of data generated as part of quantitative survey techniques
Ability to synthesize and analyze information from multiple sources
Ability to prepare insightful slides aggregating data from various sources
Strong at business writing, creating client ready materials
Strong communication skills to actively participate as a team member on client calls, internal team meetings, prepare draft emails for both internal and external purposes