Associate Managing Consultant, Advisors & Consulting Services, Strategy & Transformation Job at Mastercard (Belgrade)

Senior Director, Enterprise Customer Success

As the Regional Vice President, North America Customer Success, you will lead a ...

Location

Canada , Toronto

Salary:

192000.00 - 264000.00 CAD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

Ability to communicate and effectively present (verbally/in writing) coaching plans, strategic plans for your business, problem solving and decision making situations
proven track record of trusted advisor to the C-suite in Enterprise accounts with strong consultative skills
experience building plays and associated playbooks using Customer Success technologies such as Gainsight to measure impact and effectiveness
understand and can apply Customer Journey frameworks to CSM tasks and responsibilities
minimum of 10 years experience with a combination of working in a consulting firm running a team of senior consultants, and leading services or success organizations in a SaaS company
a four year degree or equivalent
demonstrated ability to manage customer accounts in conjunction with sales organizations
exceptional leader of high integrity, intellect, and character who can set a clear vision for the group and plan, hire, manage, and inspire teams to achieve extraordinary results consistently quarter over quarter.

Job Responsibility

Proactively engage with customers to understand their needs, address challenges, and ensure they are achieving desired outcomes with the company's products or services
serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon
develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth
uplevel our engagement with Executive decision makers and position the Operations Cloud as the platform for modern enterprises
lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management
build and sustain a team of high performing leaders who embody our values, establish trusted advisor relationships and focus on making every customer successful
key metrics for this role are: gross revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University
drive customer retention and expansion by identifying opportunities for upselling, cross-selling, and building strong customer relationships
monitor key customer success metrics, identify trends, and use data to inform decision-making and improve processes
establish a rhythm of the business that is consistent and predictable in running the business activities and change the business projects

What we offer

Competitive salary
comprehensive benefits package from day one
flexible work arrangements
company equity
ESPP (Employee Stock Purchase Program)
retirement or pension plan
generous paid vacation time
paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Senior Associate Consultant

As a Senior Associate Consultant, you will work closely with Product Owners and ...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Expert in Service Now ITSM, ESG, NowAssist and associated modules
Knowledge on multi-technology application design best practices which enable them to act as trusted advisors to internal clients on optimal application designs
Ability to take holistic views of application environments, including hardware platforms, applications, databases, operating systems, and storage
Ability to work with abstract concepts and have sound problem solving and analytical skills
Strong people interaction and collaboration capability
Deep technical understanding of development and platform engineering
Excellent client-centricity with the ability to focus on business outcomes
Highly Organized and planned individual
Self-starter and self-managed
Strategic ability to define the technical direction in the portfolio of products including technical strategies and plans and execution plans

Job Responsibility

Work closely with Product Owners and Practice Managers to receive detailed business/user requirement specifications that identify the goals of the program
Assist with the preparation of a technical requirements document, including systems and flowcharts that diagrammatically show how the information will flow through the computer and its peripheral or related equipment after the planned change
Analyze business requirements and ensure that the designed solution meets those requirements
Perform proof of concept if required
Transform the detailed requirements into a complete, detailed systems design document that focuses on how to deliver the required functionality
Convert the design into a complete information system. This includes acquiring and installing the systems environment, creating and testing databases, preparing test case procedures, preparing test files, coding, compiling, refining programs, and performing test readiness review
Ensure that throughout the development phase, the process is documented including the development procedures for application use and security
Actively engage with Product Owners and Practice Managers during testing for UAT Clearance
Assist with the resolution of any problems identified in the integration and test phases
Examine any program errors in logic and data and make the necessary recommendations to correct the program as required and/or escalate the problem accordingly

New

Cleaner

Our leading Facilities Management client is seeking a part time cleaner to join ...

Location

United Kingdom , Peterborough

Salary:

12.21 - 13.68 GBP / Hour

Randstad

Expiration Date

March 24, 2026

Requirements

Cleaning experience in the UK

Job Responsibility

To undertake cleaning tasks, both planned and reactive, throughout the building to the required standard using correct cleaning materials, equipment and methods
Undertake the damp dusting of furniture, fixtures and fittings
To undertake maintenance of floors, including mopping
To be responsible for vacuum cleaning of areas
Undertake cleaning of sanitary areas
Undertake the cleaning of Public Areas, including public toilets
Responsible for the segregation, removal and disposal of waste
Responsible for the cleaning of all internal windows and partitions

New

Cleaner

I am working with one of my clients who are looking for a reliable cleaner to jo...

Location

United Kingdom , Southend-on-Sea

Salary:

12.00 - 12.21 GBP / Hour

Randstad

Expiration Date

March 20, 2026

Requirements

Must have cleaning experience and basic DBS
Must be eligible to live and work in the UK

Job Responsibility

General cleaning of building
Hoover, dusting, and mopping
Make sure everything is clean

What we offer

Weekly pay
Potential for long term work
Free parking

New

Cleaner

Our leading Facilities Management client is seeking a part time cleaner in Liver...

Location

United Kingdom , Bootle, Merseyside

Salary:

12.21 GBP / Hour

Randstad

Expiration Date

March 19, 2026

Requirements

Cleaning experience
DBS

Job Responsibility

To undertake cleaning tasks, both planned and reactive, throughout the building to the required standard using correct cleaning materials, equipment and methods
Undertake the damp dusting of furniture, fixtures and fittings
To undertake maintenance of floors, including mopping
To be responsible for vacuum cleaning of areas
Undertake cleaning of sanitary areas
Undertake the cleaning of Public Areas, including public toilets
Responsible for the segregation, removal and disposal of waste
Responsible for the cleaning of all internal windows and partitions

What we offer

Holiday
Pension

New

Cleaner

Are you a reliable cleaner looking for a local role? We are seeking a hardworkin...

Location

United Kingdom , Dunblane, Stirling

Salary:

13.68 GBP / Hour

Randstad

Expiration Date

March 10, 2026

Requirements

Cleaning skills
Must be eligible to live and work in the UK

Job Responsibility

Cleaning a school
Cleaning classrooms
Vacuuming and mopping
Cleaning toilets

What we offer

Possibility to go permanent

Parttime

New

Cleaner

Are you a reliable cleaner looking for a local role? We are seeking a hardworkin...

Location

United Kingdom , Dunblane, Stirling

Salary:

13.68 GBP / Hour

Randstad

Expiration Date

March 12, 2026

Requirements

Cleaning skills
Must be eligible to live and work in the UK

Job Responsibility

Cleaning a school
Cleaning classrooms
Vacuuming and mopping
Cleaning toilets

!

New

Cleaner

I am working with one of my clients who are looking for a reliable cleaner to jo...

Location

United Kingdom , London

Salary:

12.21 - 13.00 GBP / Hour

Randstad

Expiration Date

March 26, 2026

Requirements

Must have cleaning experience
Must have basic DBS issued within 12 months

Job Responsibility

General cleaning of building
Hoover, dusting, and mopping
Make sure everything is clean

What we offer

Weekly pay
Potential for long term work

Associate Managing Consultant, Advisors & Consulting Services, Strategy & Transformation

Mastercard

Location:
Serbia , Belgrade

Category:
Consulting

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 10, 2026

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