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We are seeking a Merchant Partnership AMC to accelerate the growth and diversification of our merchant partnerships across EEMEA. This role is pivotal in driving the CA&E agenda, creating new revenue streams and delivering value-added services to Mastercard’s key stakeholders through innovative merchant campaigns. The focus is on enabling product growth by building and deepening strategic relationships with leading merchants and merchant aggregators.
Job Responsibility:
Create strong synergies with the Loyalty team to define new partnership models that unlock cross-portfolio opportunities and drive incremental revenue streams
Identify and cultivate key partnerships across EEMEA—especially in Egypt, Pakistan and Africa—to secure differentiated offers and exclusive campaigns for Mastercard issuers
Build and sustain high-impact relationships with merchants and partners to drive mutual business growth and long-term collaboration
Manage merchant aggregators end-to-end, mapping their networks to identify and create new opportunities for issuers and merchants
Define and package new merchant deal bundles (aggregator / multi-merchant offers) to create excitement and incremental revenue for clients
Act as the primary point of contact for all merchant-related discussions
Oversee the merchant campaign pipeline across EEMEA, ensuring seamless coordination and timely execution of campaigns
Handle all contractual, administrative and operational aspects of merchant management
Leverage data insights and market intelligence to design innovative solutions and quantify the value of opportunities
Stay ahead of industry trends, competitor activity, and market dynamics, providing strategic recommendations to strengthen Mastercard’s merchant proposition
Proactively add value throughout the client, merchant, and Advisors engagement lifecycle
Ensure high-quality delivery of services and maintain strong, trust-based relationships with all stakeholders
Conduct regular performance reviews of key merchants and campaigns to optimise impact
Take full ownership of contractual aspects of merchant management, ensuring adherence to agreements and swift resolution of any contractual or operational issues
Requirements:
Bachelors degree in business, Marketing or related field
Years’ experience in retail / ecommerce with a proven record in merchant relationship management, partnership development, and campaign execution across EEMEA markets
Proficiency in MS Office (advanced Excel and PowerPoint)
Excellent written and spoken English
strong negotiation and communication skills
Ability to analyse market and data to recommend partner selection and campaign types
Strong project management skills: plan and prioritise, anticipate interdependencies, and coordinate across functions and management levels
Self-motivated team player who can also work independently and influence key decisions
Nice to have:
Payment industry experience and understanding of value-chain payment flows
International exposure and experience with global and local brands
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