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Associate Manager, RN Care Management

United States, Chicago 88374.00 - 190344.00 USD / Year · Job Posted March 04, 2026

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Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibility

  • Supervise RN-CMs in assigned markets, including clinical oversight of daily operations and metrics
  • Performance management: Provide guidance and oversight to the RN-CM team
  • Collaboration and communication with internal stakeholders
  • Tracking, reporting and training: Monitor and evaluate care management activities
  • Hire and train RN Care Managers in assigned regions
  • Assist with the implementation of new care management activities and programming
  • Provide feedback to Care Management leaders regarding team performance and process improvements
  • Provide support for process and quality improvement to RN-CMs
  • Create an engaging culture that inspires commitment and encourages excellence and strives for equity and inclusion
  • Monitor OSH program related data
  • Remain knowledgeable of industry standards and state regulations
  • Other duties as assigned

Requirements

  • Bachelor’s in Nursing strongly preferred
  • Active RN license within one or more OSH states
  • Certified Case Manager (CCM) or equivalent case management certification required, or willingness to obtain within 12 months of hire
  • Willingness to obtain cross-state licensure, as needed
  • 2+ years direct supervisory experience required
  • 4+ years in care management, case management, and/or transitional care, strongly preferred
  • Proficient with Microsoft Office, Google Suite, and healthcare EMRs
  • Knowledge of Medicare/Medicaid and NCQA requirements
  • Strong clinical and assessment skills
  • Outstanding verbal and written communication skills
  • Ability to work independently and maintain flexibility in a fast-paced, start-up environment
  • Self-starter with a high level of accountability and responsibility for the outcome of care
  • Highly organized and able to manage multiple priorities appropriately
  • Independent problem-solving skills
  • Able to work collaboratively and build enduring relationships with providers, patients and the multidisciplinary team
  • A flexible, positive attitude
  • Valid driver's license and ability to travel frequently
  • US work authorization

Nice to have

Someone who embodies being “Oaky”

What we offer

  • Mission-focused career
  • Paid vacation, sick time, and investment/retirement 401K match options
  • Health insurance, vision, and dental benefits
  • Opportunities for leadership development and continuing education stipends
  • New centers and flexible work environments
  • Opportunities for high levels of responsibility and rapid advancement
  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access

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