This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Associate Manager, Operations – New Product Development supports the successful execution of KFC US Limited Time Offer (LTO), both national and test market launches. This role focuses on ensuring new products and promotions are operationally feasible, simplified, and ready for execution across the restaurant system. You will partner with Marketing, Food Innovation & Technology (FIT), Training, Communications, and Franchisees to deliver restaurant‑ready launches that drive strong execution and guest experiences.
Job Responsibility:
Serve as the operational gatekeeper for new product and LTO development, ensuring simplicity and execution feasibility
Partner with Marketing and FIT to shape promotional calendars and product designs from an operations lens
Validate products and procedures in restaurants, test kitchens, and with franchise partners
Support development of final operational procedures and ensure training and communications enable flawless execution
Analyze post‑launch results and feedback to drive continuous improvement
Requirements:
Experience operationalizing complex initiatives into clear, executable restaurant procedures
Strong understanding of restaurant Back‑of‑House (BOH) systems, workflows, and constraints
Comfort testing, validating, and refining processes in live restaurant environments
Ability to partner cross‑functionally and influence without direct authority
Strong analytical, communication, and project coordination skills