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Associate Manager Clinical Support

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Elevance Health

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Location:
United States of America , Virtual

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

55600.00 - 95910.00 USD / Year

Job Description:

The Associate Manager Clinical Support under general guidance and mentoring, responsible for overseeing and monitoring the day-to-day workflow of clinical support staff.

Job Responsibility:

  • Serves as a subject matter expert in the administrative and operational processes
  • Assists in problem solving complex issues and cases, such as provider calls, e-services, and authorization issues
  • May answers calls from providers and members and responds to phone inquiries
  • Oversees out of network and chart review administrative processes
  • Works to streamline processes to ensure productivity and accuracy
  • Collaborates with internal departments on special projects and reporting
  • Hires, trains, coaches, counsels, and evaluates performance of direct reports

Requirements:

  • Requires high school diploma or equivalent with experience in the health field
  • or any combination of education and experience, which would provide an equivalent background.

Nice to have:

  • Proficient in Microsoft Office Programs
  • Experience in working with and pulling data
  • BA/BS degree in health or human services preferred
  • 6 to 12 months of managerial and/or supervisory experience preferred
What we offer:
  • comprehensive benefits package
  • incentive and recognition programs
  • equity stock purchase
  • 401k contribution
  • merit increases
  • paid holidays
  • Paid Time Off
  • incentive bonus programs
  • medical
  • dental
  • vision
  • short and long term disability benefits
  • 401(k) +match
  • stock purchase plan
  • life insurance
  • wellness programs
  • financial education resources

Additional Information:

Job Posted:
December 26, 2025

Expiration:
January 06, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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