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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This Associate Manager opportunity is a fulltime telework position with up to 20% travel to anywhere within the state of New Jersey on as need basis to support the staff. Standard working hours: Monday -Friday, 8am to 5 pm EST. The Associate Manager role requires strong leadership skills and advanced clinical judgement, with critical thinking skills to support the delivery of comprehensive physical, behavioral health, and psychosocial wraparound services.
Job Responsibility:
Daily program oversight, including staff recruitment and retention, problem solving, and fostering collaboration both within and across departments
Engage directly with state partners to ensure alignment with program goals and regulatory expectations
Management and supervision of the MLTSS Care Management staff
Responsible for the daily operations of the MLTSS Program and adherence to contractual requirements
Oversee Care Managers (CM)s who are assigned to members in concentrated geographic areas
Requirements:
Must reside in the state of New Jersey in Somerset, Morris, Essex, Union or Hudson County
Must possess reliable transportation and be willing and able to travel up to 20% of the time
Must have one of the following active unrestricted NJ State Licensure RN, LSW, or LCSW
1+ years of experience in care management (preferred experience with the MLTSS program), behavioral health, or integrated health care settings
Strong understanding of Medicaid and Medicare, including experience with MLTSS FIDE SNP membership
1+ years of previous leadership experience in a healthcare or managed care environment
Demonstrated ability to independently problem solve, analyze data to identify trends and gaps, and take proactive action to improve member outcomes and program performance
Proficiency in data-driven decision-making and performance monitoring
Experience collaborating with state agencies and external regulators (Vendors)
Excellent communication, organizational and interpersonal skills
Successful completion of the NJ Choice certification is a contingency of employment
Minimum of an Associates degree in Nursing (BSN)
Master’s degree required for Social Work
Nice to have:
Familiarity with MLTSS, D-SNP/FIDE program and NJ Medicaid regulations
Strong understanding of person-centered service models
Demonstrated ability to lead multidisciplinary teams and manage complex workflows
Demonstrated experience working effectively in a remote or geographically distributed environment, including proficiency with virtual collaboration tools, self‑management, and maintaining productivity with minimal supervision
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access
Mileage reimbursement per company expense reimbursement policy
CVS Health bonus, commission or short-term incentive program