Associate Legal Operations Processor

• Support more experienced processors with various operational tasks responding to legal orders while adhering to timeframes and state statutes requirements
• Seek ways to improve work processes within established procedures
• Perform routine administrative, operational and customer support tasks relating to legal orders
• Provide training to less experienced processors on internal processes and external state specific statutes
• Receive direction from supervisor and escalate questions and issues to more experienced roles
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

6+ months of Legal Operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Previous experience in home lending
• Knowledge and understanding of processing and handling summon and subpoenas
• Experience managing a pipeline of work from assignment to completion
• Ability to Interact with external requestors, primarily through phone calls
• Ability to achieve high production and quality standards
• Ability to identify potential operational issues and legal risks
• Intermediate Microsoft Office skills
• Ability to read and interpret legal documents
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment