Associate Learning Systems Specialist Job at Bentley Systems (Pune)

Job Description

We are currently seeking an Associate Learning Systems Specialist with global responsibilities. The role will be vital for managing and advancing Bentley’s Learning Platforms (Bentley Learn, YouTube, …) and coordinating with various Content Creators. This role will work under the guidance of the Director, Learning Technology, with Bentley’s wider Account Advancement and Product Advancement groups. This is a full-time individual contributor role, which involves significant collaboration and coordination with peers, leadership, and other colleagues. Requires sitting or standing at will while performing work on a computer.

Job Responsibility

Perform daily learning administration tasks, including training content management, system settings, enrollments, metrics, and evaluations
Create and run reports and manage user permissions
Own User support and timely communication
Upload course content to our learning platforms and test appropriately
Schedule all instructor led classes through Bentley Learn, including course creation and meeting link creation, dataset provisioning
Manage enrollment for sessions, and follow-up activities
Perform quality assurance checks on content and tests content functionality and communication with our learning platforms, prior to deployment
Monitor and troubleshoot issues affecting learners and drive timely resolutions and communications to internal and external stakeholders
Bring breakthrough and proactive ideas to accelerate and amplify value delivery for Bentley Users
Research about new tools, evaluate viability and create documentation for possible integration
Manage project progress, ensure new features on learning platform are tested and validated before release. Timely coordination & communication with internal and external stakeholders
Leverage user surveys for user success, product adoption, and retention
Ensure best practices are followed, with ongoing attention to positively impact: User Sentiment
Bentley Product Usage
OnDemand consumption
Manage Live attendance and engagement
Foster a culture of “One Bentley” and collaborating with internal stakeholders in a manner that benefits our accounts

Requirements

Bachelor’s degree in management, IT, or an equivalent experience
Desirable 0-2 Years of professional experience, preferably including learning systems management
Ability to focus, troubleshoot production issues in a high demanding and pressured environment and support users
Ability to work in a collaborative team environment in person and through virtual communication tools
Excellent English oral, written communication and presentation skills
Exceptional time management, prioritization, and multi-tasking skills
ability to quickly adapt to changing circumstances with close attention to detail
Strong motivation to build and grow user communities around the globe and for multiple Bentley applications
Natural curiosity to explore and learn new tools
A continuous improvement mindset, you seek to proactively problem-solve and propose solutions using data to drive decisions
Proficiency in MS Office

What we offer

A great Team and culture
An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
An attractive salary and benefits package
A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world

Bentley Systems - All Job Offers

Select Country

Associate Learning Systems Specialist

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Associate Learning Systems Specialist

Associate Technical Services Systems Integration Specialist

Associate Technical Services Systems Integration Specialist

Associate Technical Services Systems Integration Specialist

Senior Associate Networking Technical Services Systems Integration Specialist

Senior Associate Networking Technical Services Systems Integration Specialist

Senior Associate Data Centre Technical Services Systems Integration Specialist

Senior Associate Data Centre Technical Services Systems Integration Specialist

Associate Customer Experience Technical Services Systems Integration Specialist

Our AI answers in your language