CrawlJobs Logo

Associate Learning & Resource Mobilization

Pakistan, Lahore · Job Posted June 29, 2026
Apply Position
Job Link Share

Job Description

We are looking for Associate Learning & Resource Mobilization to support the planning, coordination, and administration of organizational learning and development initiatives by managing training schedules, LMS records, reporting, stakeholder coordination, and learner engagement. Assist in identifying skill development needs, maintaining training documentation, supporting AI-enabled learning solutions, and ensuring employees have access to relevant learning opportunities aligned with business and project requirements. Collaborate with internal teams and training partners to facilitate effective learning delivery and continuous workforce development.

Job Responsibility

  • Monitor entire training lifecycle and activities of resources of various technology stacks on bench
  • Initiate and track training plan for bench resources according to their career level and project needs
  • Arrange and manage assignment of relevant technical trainings and post completion make necessary updates in internal system
  • Collaborate with Resource Allocation team to gather requirements on skills required for ongoing and future projects
  • Keep track of resources being released from projects and collaborate with relevant teams for next allocations
  • Take complete ownership of all communication
  • including maintaining skill inventory, learning material, creating and sharing monthly reports of trained resources with the concerned division/function
  • Set and manage internal stakeholder expectation
  • being aware of potential issues that require proactive communication
  • Consult with the management and provide monthly updates on number of resources trained
  • Stay updated with the on-going, upcoming and apprehended projects requirements
  • Align and propose relevant trainings in collaboration with 10Pearls University
  • Coach and mentor resources on bench, frequently engage with them and address queries promptly
  • Gather feedback and conduct 45/90/Quarterly performance reviews of bench resources

Requirements

  • 1-2 years of experience in end-to-end training lifecycle across functions, including tracking nominations, enrolments, and completions
  • Assist in maintaining training plans based on career levels, project needs, and skill gap inputs provided by senior team members
  • Coordinate scheduling and assignment of technical, soft skills, compliance, and leadership trainings
  • Work with the Resource Allocation team to collect training and skill requirements for ongoing and upcoming projects
  • Track resource movements (bench/on-project) and update relevant training records
  • Maintain accurate records in the LMS, including enrolments, content uploads, and completion tracking
  • Support preparation of training reports, dashboards, and monthly summaries
  • Assist in maintaining L&D communication materials, skill inventories, and learning documentation
  • Support adoption of AI-based learning tools by assisting in user coordination and basic usage tracking
  • Help in drafting training communications and learning content using AI tools under supervision
  • Support identification of repetitive tasks that may be automated and escalate suggestions to senior team members
  • Assist in piloting new learning tools by coordinating logistics and collecting feedback/data
  • Stay aligned with internal stakeholders and escalate issues when required
  • Coordinate with 10Pearls University for relevant training offerings and updates
  • Support engagement with bench resources by sharing learning resources and responding to basic queries
  • Assist in collecting feedback and supporting periodic learning reviews (under guidance)

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Associate Learning & Resource Mobilization

8 matching positions

Mobile Associate, Store-in-Store, Retail Sales

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...
Location
Location
United States , Woodstock
Salary
Salary:
18.00 - 20.00 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred (Preferred)
  • Coaching (Required)
  • Communication (Required)
  • Consultative Selling (Required)
  • Customer Communications (Required)
  • Customer Education (Required)
  • Customer Engagement (Required)
  • Customer Needs Identification (Required)
  • Customer Referrals (Required)
Job Responsibility
Job Responsibility
  • Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
  • As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction
  • Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager
  • Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail
  • Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing
What we offer
What we offer
  • medical insurance
  • dental insurance
  • vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grant
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • Parttime
Read More
Arrow Right

Mobile Associate, Store-in-Store, Retail Sales

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...
Location
Location
United States , Wilsonville
Salary
Salary:
19.50 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
  • Coaching (Required)
  • Communication (Required)
  • Consultative Selling (Required)
  • Customer Communications (Required)
  • Customer Education (Required)
  • Customer Engagement (Required)
  • Customer Needs Identification (Required)
  • Customer Referrals (Required)
Job Responsibility
Job Responsibility
  • Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
  • As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction
  • Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager
  • Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail
  • Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing
What we offer
What we offer
  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off and up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • Parttime
Read More
Arrow Right

Mobile Associate, Store-in-Store, Retail Sales

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...
Location
Location
United States , Folsom
Salary
Salary:
19.50 - 24.50 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
  • Coaching (Required)
  • Communication (Required)
  • Consultative Selling (Required)
  • Customer Communications (Required)
  • Customer Education (Required)
  • Customer Engagement (Required)
  • Customer Needs Identification (Required)
  • Customer Referrals (Required)
Job Responsibility
Job Responsibility
  • Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
  • As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction
  • Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager
  • Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail
  • Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing
What we offer
What we offer
  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • Parttime
Read More
Arrow Right

Mobile Associate, Bilingual | Retail Sales

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the...
Location
Location
United States , San Mateo
Salary
Salary:
21.50 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred. Required
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
  • Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)
  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. ()
  • Effective at balancing customer needs and performance goals. (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices
  • Approaching service and sales needs with composure, integrity and compassion
  • Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network
  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further
  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
  • Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment
  • Successfully identify and handoff small business leads
What we offer
What we offer
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Parttime
Read More
Arrow Right

Mobile Expert, Store-in-Store

Mobile Experts, Store-in-Store are an integral part of the Retail Team responsib...
Location
Location
United States , Corona
Salary
Salary:
19.50 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, retail environment (Preferred)
  • 30 days T-Mobile mobile associate experience (Required)
  • Customer satisfaction: passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required)
  • Team building: desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required)
  • Retail sales: competitive drive and confidence to succeed in a fast-paced sales environment. (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Proactively engages with a broad range of customers in a highly-traffic retail environment. Use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
  • Consistently leverage digital self-serve tools during customer interactions and the onboarding process. Identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
  • Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources
  • Customer obsessed. Proactively reach out to potential customers to further drive sales activity in your location
  • Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing
What we offer
What we offer
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Parttime
Read More
Arrow Right

Mobile Associate, Store in Store - Retail Sales

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...
Location
Location
United States , Tucker
Salary
Salary:
18.00 - 23.00 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred (Preferred)
  • Coaching (Required)
  • Communication (Required)
  • Consultative Selling (Required)
  • Customer Communications (Required)
  • Customer Education (Required)
  • Customer Engagement (Required)
  • Customer Needs Identification (Required)
  • Customer Referrals (Required)
Job Responsibility
Job Responsibility
  • Proactively engages with a broad range of customers in a highly-traffic retail environment
  • You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
  • As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process
  • You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
  • By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction
  • Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources
  • Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times
  • You will continuously learn and improve your skills to provide the best possible experience for our customers
  • Partner with nearby store locations to properly/fully on-board customers
  • Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Parttime
Read More
Arrow Right

Mobile Associate, Store-in-Store - Retail Sales

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...
Location
Location
United States , Corona
Salary
Salary:
19.50 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred. (Required)
  • Customer Satisfaction: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required)
  • Team Building: Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required)
  • Retail Sales: Competitive drive and confidence to succeed in a fast-paced sales environment. (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
  • As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction
  • Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager
  • Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail
  • Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing
What we offer
What we offer
  • Annual stock grant
  • employee stock purchase plan
  • 401(k)
  • free, year-round money coaches
  • Medical, dental and vision insurance
  • flexible spending account
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • Parttime
Read More
Arrow Right

Mobile Associate, Store in Store, Bilingual, Preferred | Retail Sales

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...
Location
Location
United States , Georgetown
Salary
Salary:
19.50 - 20.00 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred (Preferred)
  • Coaching (Required)
  • Communication (Required)
  • Consultative Selling (Required)
  • Customer Communications (Required)
  • Customer Education (Required)
  • Customer Engagement (Required)
  • Customer Needs Identification (Required)
  • Customer Referrals (Required)
Job Responsibility
Job Responsibility
  • Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
  • As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction.
  • Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager.
  • Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail.
  • Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.
What we offer
What we offer
  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Parttime
Read More
Arrow Right