Associate IS Engineer - Salesforce Job at Amgen (Hyderabad)

Job Description

As an Associate IS Engineer at Amgen, you will be responsible for developing and maintaining Salesforce applications to meet business needs. You will collaborate with a team of Business Owners, Operations, software engineers, Architects, Product owners, Business Analysts, participate in the full software development life cycle, and ensure the delivery of high-quality code and solutions. Your strong programming skills, problem-solving abilities, and attention to detail will contribute to the development of robust and scalable software solutions.

Job Responsibility

Design and implement Salesforce Lightning components using LWC and Aura frameworks to enhance platform functionality and user experience
Configure roles, profiles, permission sets, and region-wise security and sharing settings to ensure appropriate access control across user groups
Create and customize standard and custom objects, page layouts, validation rules, record types, and formula fields to meet business requirements
Develop and maintain Apex classes, triggers, Visualforce pages, and custom controllers as needed
Design and implement integrations between Salesforce and external/internal systems using REST/SOAP APIs and middleware
Utilize Copado deployment tools to manage source control, deployments, pipeline automation, and environment management in support of release processes
Apply Salesforce development best practices to ensure code reusability, maintainability, and compliance with performance and scalability standards
Troubleshoot and resolve development or configuration issues during lower environments and production support cycles
Participate in design reviews, sprint planning, and code reviews, contributing to Agile/Scrum ceremonies and delivery cycles
Maintain documentation including technical design, solution architecture, and release notes when required for enhancements and projects
Ensure all development work adheres to GxP, CSV, and compliance requirements, including documentation traceability and audit readiness
Collaborate with business analysts, QA, validation, and infrastructure teams to deliver reliable and compliant Salesforce solutions
Stay up to date with Salesforce platform releases, new features, and emerging technologies to drive innovation and platform optimization
Ensure to perform Unit testing on the functionality before moving to higher environments
Able to support the operations team with User Access Management or Configuration changes or Data Migration activities on demand
Ability to use Salesforce Rubric configuration and inculcate required assessment to calibre the functionality
Ensure data integrity through effective use of SOQL, SOSL, data loader, and batch processes
Ability to adapt to the changing needs of the technical needs of the system

Requirements

Bachelor’s/master’s degree and over 2-6 years of Computer Science, IT or related field experience
Proficient in developing custom solutions using Salesforce Lightning Components (Aura and LWC), Apex classes, Visualforce pages, and Apex triggers, including batch classes and schedulers with exception handling
Experience configuring standard/custom objects, fields, page layouts, validation rules, roles, profiles, permission sets, and region-specific sharing and access models
Hands-on experience integrating Salesforce with internal and external systems using REST and SOAP APIs
familiarity with middleware for system interoperability
Familiarity with DevOps tools, version control systems (e.g., Git), and CI/CD pipelines beyond Copado, contributing to efficient and traceable deployments
Strong analytical mindset with the ability to troubleshoot platform issues, optimize performance, and explore emerging Salesforce features for continuous improvement
Willing to learn and seek for knowledge and contribute for the team’s progress and personal development
knowledge on helping the stakeholders with the report’s generation using Salesforce reporting functionality
Knowledge on creating rubric for prioritization and scoring of various elements in the applications
Experience on writing queries and finding RCA & providing resolutions
Ability to adapt to the changing needs of the technical needs of the system

Nice to have

Skilled in using Copado for deployment automation, CI/CD pipeline configuration, source control management, and environment management across multiple sandboxes
Experience participating in Agile/Scrum teams, with knowledge of sprint planning, retrospectives, and iterative development workflows
Deep understanding of Salesforce object model, workflows, formula fields, and Apex triggers customizing and extend platform functionality
Exposure to pharmaceutical, biotech, or healthcare industries with an understanding of compliance and patient safety requirements
Knowledge on ETL & Enterprise Data Lake, integration with Data Bricks & Building Pipelines

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Associate IS Engineer - Salesforce

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