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Chewy is seeking a detail-oriented, self-starter to join our Dropship Operations team as an Associate Instock Manager. In this role, you will play a vital part in supporting the Dropship organization through vendor management, order management, and ensuring product availability. This position offers an exciting opportunity to gain hands-on experience in supply chain management, develop analytical skills, and contribute to the success of our e-commerce business.
Job Responsibility:
Assist in developing and implementing strategies to improve instock rates, forecasting accuracy, and on-time shipment rates
Collaborate with cross-functional teams to identify and address supply chain issues
Analyze data to identify trends, insights, and opportunities for process improvement
Assist in writing and preparing business documents and reports
Help automate manual tasks and develop scalable solutions to streamline processes
Communicate issues, changes in priorities, and updates to stakeholders
Collaborate with vendors to ensure timely delivery and resolve operational issues
Requirements:
1+ years of experience in supply chain, logistics, e-commerce, or related fields such as buying, account management, product management, category management, operations, analytics, finance, or marketing
Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field
Strong analytical and problem-solving skills (Excel proficiency)
Excellent verbal and written communication skills, strong attention to detail, and solid time, data, and organizational management abilities
Ability to work effectively both independently and in a team environment
a self-starter who delivers results
Proficiency in the Microsoft Office suite
Fluency in Mandarin Chinese
Nice to have:
Knowledge of forecasting principles and techniques
Experience with e-commerce operations
Familiarity with SQL, Python, or other programming languages
What we offer:
401k
new hire and annual equity grant
medical/Rx
vision
dental
life
disability
hospital indemnity
critical illness
accident
parental leave
family services benefits
backup dependent care
flexible spending accounts
telemedicine
pet adoption reimbursement
employee assistance program
discounts including 10% off pet insurance and 20% off at Chewy.com
unlimited PTO (subject to manager approval)
six paid holidays per year
may be eligible for paid sick and family leave in compliance with applicable state and local regulations