CrawlJobs Logo

Associate HR Services

pfizer.de Logo

Pfizer

Location Icon

Location:
Costa Rica , Escazu

Category Icon
Category:
Human Resources

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Associate HR Services is responsible for executing transactional activities related to the Colleague Life Cycle HR processes, excluding recruitment, in alignment with the GBS CS Operational Playbook. This role ensures the efficient, timely, and compliant delivery of HR services while adhering to organizational standards. This position is responsible for deliverying the HR Operations specifically related to Enterprise Interface Builder (EIB) loads, on business-as-usual and project related base.

Job Responsibility:

  • Execute transactional activities related to the Colleague Life Cycle HR processes, excluding recruitment
  • Manage and prioritize inbound requests through ServiceNow
  • Review, validate, and interpret submitted data change requests
  • Complete and maintain Workday EIB (mass load) templates for various HR transactions
  • Develop, test, and load Enterprise Interface Builder (EIB) files for mass data updates and uploads
  • Identify data inconsistencies, errors, or missing information and collaborate with requestors and key stakeholders
  • Perform thorough quality checks on EIB files
  • Execute EIB loads into production securely and efficiently
  • Monitor load results to confirm successful processing
  • Document resolutions, processing steps, and updates within ServiceNow
  • Uphold data privacy, compliance, and internal controls while handling sensitive colleague information

Requirements:

  • Bachelor of Administration or Human Resources or related fields
  • At least 2 years of experience, preferably in a HR Shared Services/HR Operations/centralized customer service environment
  • Fluency in English (spoken & written) with colleagues at all levels of the organization
  • Organizes own work to meet deadlines in a fast-paced environment
  • Strong attention to details and adapts well to shifting priorities
  • Strong customer focus mindset and cross-cultural agility
  • Demonstrates clear ownership of assigned responsibilities and operates independently, while appropriately identifying situations that require escalation
  • Displays a result driven attitude and continuous improvement mindset
  • Experience user of MS Office (Excel, Power query)

Nice to have:

  • Familiarity with Workday, ServiceNow or comparable Human Capital and Case Management systems
  • Ability to speak multiple (additional) languages is a plus

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Pfizer - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 31694 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Associate HR Services

Front Office Associate

We are currently looking for a Front Office Associate to join our People Service...
Location
Location
Greece , Volos
Salary
Salary:
Not provided
https://www.metlengroup.com Logo
Metlen Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in HR, Business Administration, or related field
  • 1+ years of experience in HR operations or customer service
  • Proficiency in using HRIS and ticketing systems for data management and issue tracking
  • Strong troubleshooting and issue resolution skills
  • Ability to generate HR reports and identify trends to improve HR processes
  • Excellent communication skills, ensuring transparency and clarity in HR processes
  • Attention to detail and commitment to maintaining data accuracy
  • Strong customer service skills with a focus on employee satisfaction
Job Responsibility
Job Responsibility
  • Providing front-line support by addressing HR queries and submitting tickets in the system
  • Regularly following up on open tickets, ensuring resolution and providing employees with updates
  • Identifying and escalating complex or unresolved issues to the appropriate HR team members or management
  • Advising employees with no HRIS access on HR policies, processes, and procedures, ensuring understanding and compliance
Read More
Arrow Right

HR Administrator

A vacancy has arisen for a HR Administrator within Allianz Global Life’s Human R...
Location
Location
Ireland , Blackrock, Co. Dublin
Salary
Salary:
Not provided
https://www.allianz.com Logo
Allianz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3rd level qualification in HR, or related subject
  • Associate of CIPD or working towards
  • HR administration / coordination experience in the insurance / financial services industry or other highly regulated environment
  • Understanding / awareness of relevant employment legislation applicable to HR administration
  • Understanding of best-in-class HR administration processes and procedures
  • Proficient in HRIS (Success Factors, Strandum, or similar HRIS)
  • Excellent knowledge in Microsoft Office suite (Excel in particular)
  • Ability to manage key processes from start to finish
  • Ownership of all HR administration / coordination processes, ensuring efficient and effective best-in-class HR service delivery to our internal and external customers
  • Commercial Awareness: Knowledge of Life Insurance Industry in context of HR processes
Job Responsibility
Job Responsibility
  • Act as the primary point of contact for general HR inquiries and requests via the HR inbox or other channels, ensuring that accurate and timely responses are provided to stakeholders in line with local and Group policies and procedures
  • Fully responsible for administrative tasks related to the employee life cycle, ensuring high-quality documentation for processes such as contracts, probation, pay reviews, and target bonus letters
  • Work with internal business units and vendors during onboarding, cross boarding, and offboarding activities to ensure company equipment is delivered or collected and systems are updated in accordance with internal SLAs
  • Extract weekly, monthly, and quarterly time and attendance reports and liaise with managers to ensure timely mandatory approvals, including year-end processes
  • Assist in reviewing data for internal, external, and payroll audit requests
  • Support all stakeholders in the HR department by coordinating Learning & Development, Engagement, and wellbeing activities
  • Assist the Data & Reward Analyst with payroll and employee benefit administration, including medical insurance plans, pension schemes, share schemes, TaxSaver, and Cycle to Work programs
What we offer
What we offer
  • medical insurance plans
  • pension schemes
  • share schemes
  • TaxSaver
  • Cycle to Work programs
  • Fulltime
Read More
Arrow Right

Senior Associate - HR Programs and Services

The Senior Associate – HR Program & Services plays a critical role in supporting...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Human Resources, Business Administration, or a related discipline
  • 8+ years of experience in HR Services, HR Operations, HR PMO, or similar support roles
  • Demonstrated experience working with global teams and diverse stakeholder groups
Job Responsibility
Job Responsibility
  • Serve as a primary support resource for HR triage activities, including intake, categorization, prioritization, and routing of business and operational requests
  • Ensure requests are accurately documented, tracked, and progressed in line with defined service and governance models
  • Maintain comprehensive and up-to-date governance documentation, including trackers, SOPs, decision logs, RAID logs, and action registers
  • Support governance routines by monitoring milestones, dependencies, risks, issues, and escalation points across HR initiatives
  • Coordinate closely with HR Services teams (e.g., HRIS, Talent Operations, Rewards, and other HR functions) to ensure timely follow-ups and issue resolution
  • Act as a liaison between HR PMO, Services, and global stakeholders to enable clear communication and alignment
  • Prepare regular status reports, dashboards, and executive-ready presentations for HR leadership and key stakeholders
  • Support data collection, validation, and analysis related to HR operations, service delivery performance, and governance outcomes
  • Support HR service transitions, stabilization efforts, and continuous process improvement initiatives
  • Contribute to identifying opportunities for standardization, efficiency, and improved service delivery across HR operations
Read More
Arrow Right

Senior Associate - HR Programs and Services

The Senior Associate – HR Program & Services plays a critical role in supporting...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Human Resources, Business Administration, or a related discipline
  • 8+ years of experience in HR Services, HR Operations, HR PMO, or similar support roles
  • Demonstrated experience working with global teams and diverse stakeholder groups
Job Responsibility
Job Responsibility
  • Serve as a primary support resource for HR triage activities, including intake, categorization, prioritization, and routing of business and operational requests
  • Ensure requests are accurately documented, tracked, and progressed in line with defined service and governance models
  • Maintain comprehensive and up-to-date governance documentation, including trackers, SOPs, decision logs, RAID logs, and action registers
  • Support governance routines by monitoring milestones, dependencies, risks, issues, and escalation points across HR initiatives
  • Coordinate closely with HR Services teams (e.g., HRIS, Talent Operations, Rewards, and other HR functions) to ensure timely follow-ups and issue resolution
  • Act as a liaison between HR PMO, Services, and global stakeholders to enable clear communication and alignment
  • Prepare regular status reports, dashboards, and executive-ready presentations for HR leadership and key stakeholders
  • Support data collection, validation, and analysis related to HR operations, service delivery performance, and governance outcomes
  • Support HR service transitions, stabilization efforts, and continuous process improvement initiatives
  • Contribute to identifying opportunities for standardization, efficiency, and improved service delivery across HR operations
Read More
Arrow Right

Senior Associate – Talent Lifecycle Delivery Services - ELMAC Region

In this vital role, you will join the HR Talent Lifecycle Service Delivery team ...
Location
Location
Portugal , Lisbon
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Human Resources, Business Administration, or related field
  • 4-6 years of experience in HR Operations, HR Shared Services, or HR Service Delivery, preferably in a multinational or regional environment
  • Proven experience managing complex HR cases across multiple countries
  • Strong knowledge of Hire-to-Retire (H2R) processes
  • Hands-on experience with Workday and ServiceNow
  • Experience working in a tiered service delivery model is preferred
  • Solid understanding of HR data governance and compliance standards
Job Responsibility
Job Responsibility
  • Manage and resolve complex Tier 1 escalations across the ELMAC region, ensuring timely, accurate, and compliant resolution
  • Partner with HR Business Partners (HRBPs), Centers of Excellence (COEs), Payroll, Legal, and local HR teams to resolve cross-functional and multi-country cases
  • Conduct root cause analysis on recurring issues and recommend preventive solutions
  • Support knowledge base updates and training initiatives to reduce future escalations
  • Ensure adherence to SLAs, KPIs, and quality standards
  • Execute and oversee HR transactions across the employee lifecycle, including onboarding, internal mobility, leaves, job changes, data updates, terminations, and offboarding
  • Ensure data accuracy and compliance within Workday and related HR systems
  • Handle sensitive employee cases with discretion and professionalism
  • Ensure consistent application of global process standards while considering local legal and regulatory requirements
  • Act as a key user of Workday and ServiceNow, supporting case management and HR transaction processing
What we offer
What we offer
  • Vast opportunities to learn, develop, and move up and across our global organization
  • Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act
  • Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits
  • Flexible work arrangements
  • Fulltime
Read More
Arrow Right

Talent Lifecycle Delivery Services Associate

Amgen is one of the world’s leading independent biotechnology companies. For ove...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or equivalent in HR, Business Administration, Economics or equivalent
  • Overall minimum of 2 years professional work experience within a commercial service delivery/customer service environment
  • Experience in HR Systems and processes: Workday and ServiceNow
Job Responsibility
Job Responsibility
  • Ensuring that inquiries are managed and customers are serviced according to: service level agreements and local & global policies & procedures
  • Ensuring that HR transactions are processed according to global processes
  • Acting as a dedicated point of contact for our customers (staff, managers and local HR) in designated countries
  • Acting as designated subject matter specialist on one of our expertise areas and be responsible for maintaining our knowledge base
  • Provide excellent customer service to customers in accordance with Service Level Agreements on the initiation of HR transactions in Workday
  • Be able to troubleshoot in more complex system inquiries and identify solutions
  • Provides support to staff and managers on how to access and use Global HR self service tools, Reward and Recognition systems, and policies
  • Represent HR Connect in the designated countries to all staff. Provide, based on needs and requirements, training, presentations to staff/manager and HR
  • Log and manage calls using the case management system, ServiceNow
  • Answer HR local policy questions to staff for designated countries
What we offer
What we offer
  • Vast opportunities to learn and move up and across our global organization
  • Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
  • Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits
  • Fulltime
Read More
Arrow Right

Associate Human Resources

The Associate Human Resources at Amgen provides day-to-day administrative and op...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
  • 1–3 years of HR operations/administration experience, shared services experience a plus
  • Familiarity with HRIS tools, Workday experience preferred
  • Proficiency with MS Office (Excel, Word, PowerPoint), comfortable with spreadsheets and basic reporting
  • Strong attention to detail, confidentiality, and follow-through, ability to manage multiple priorities
  • Clear written and verbal communication, customer-service orientation
Job Responsibility
Job Responsibility
  • Coordinate new hire orientation, document collection, systems access, and Workday set-up
  • Support transfers, confirmations, exits, and checklists, ensure timely and compliant record updates
  • Enter and maintain employee data in Workday with precision and confidentiality
  • Run standard reports, perform basic audits, and resolve/route data discrepancies
  • Act as the first-line contact for HR policy, process, and system queries via shared inbox/SNOW
  • Provide timely, accurate responses, and escalate complex matters to HRBPs/Staff Relations as appropriate
  • Compile payroll impacting inputs (new hires, changes, leaves, exits) and validate against cutoffs
  • Support benefits enrollment changes and vendor coordination, track issue resolution
  • Maintain audit-ready employee files and trackers, adhere to retention guidelines
  • Support internal/external audits, help implement policy updates and compliance campaigns
Read More
Arrow Right

Associate - Talent Lifecycle Delivery Services

HR Staff Services is connecting staff, managers and local HR teams to Amgen’s gl...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3 to 6 years’ experience in Tier 1 HR operations, case management and Workday data administration
  • Strong English verbal and written communication skills that are clear and concise
  • Keen attention to detail and ability to accurately process transactions and data
  • Open to work in Afternoon shifts
Job Responsibility
Job Responsibility
  • Provide excellent tier 1 customer experience to our stakeholders in accordance with Service Level Agreements on the initiation of HR transactions
  • Log and manage cases, escalations and triaging to tier 2/3 using the ServiceNow case management system
  • Represent HR Connect to all staff and provide, based on needs and requirements, training, presentations to staff/manager and HR
  • Provides support and answers to staff and managers on Global HR self service tools, HR processes, HR systems, and HR policies
  • Develop and maintain the knowledge database in close collaboration with the knowledge management team
  • Identify improvements and optimizations in Tier 0 knowledge articles
  • Be able to troubleshoot in more complex system inquiries and identify solutions
  • Support managers and HR on workday transactions, data audits and UAT support
  • Maintaining data confidentiality and governance
  • Create and run reports in Workday and Servicenow
  • Fulltime
Read More
Arrow Right