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The Associate General Counsel, Commercial is responsible for acting as the global Legal focal point for Cytiva’s most significant customer‑facing commercial activity, including Global Strategic Accounts, by enabling growth through balanced risk calibration and clear, scalable contracting frameworks that is agnostic of business unit. The role drives material business impact by improving customer experience and ease of doing business at key contracting touchpoints, while coordinating cross‑OpCo Legal and business engagement and escalation to support complex, high‑value commercial opportunities.
Job Responsibility
Act as the global Legal focal point for customer‑facing commercial activity, with particular accountability for Global Strategic Accounts (GSAs) and complex, cross‑OpCo contracting matters
Enable growth through balanced risk calibration, providing pragmatic, data‑driven legal guidance that supports Cytiva’s most significant commercial opportunities while protecting the enterprise
Own and evolve the Legal operating model for GSAs, including escalation paths, coordination of Legal resources, and clarity of roles and hand‑offs across Legal, Commercial, CCAP, and Operations
Lead customer‑experience and “ease of doing business” initiatives at key contracting touchpoints, using Voice of the Customer to prioritise and shape high‑impact improvements
Partner closely with Commercial Excellence, Commercial Finance, Commercial Operations, and Business General Counsels to deliver consistent, scalable, and customer‑centric contracting outcomes
Apply DBS thinking and tools to commercial legal processes, defining standard conditions, deploying best practices, and driving continuous improvement across repeatable contracting flows
Leverage and champion AI to help streamline processes and promote agile lawyering
Serve as a senior thought partner to the VP & General Counsel, Commercial & Operations, contributing to strategic planning, risk prioritisation, and cross‑Cytiva alignment
Requirements
Qualified lawyer with significant post‑qualification experience advising on complex commercial contracting in a global, matrixed organisation
Strong judgement and credibility in risk assessment and risk calibration, with a proven ability to enable growth
Track record of operating effectively across multiple businesses / operating companies, influencing without direct authority
Experience leading or shaping process improvement and operating model change in a legal or professional services environment
Strong and inclusive team player who listens to learn others’ perspectives, and helps thoughtfully lead teams through ambiguity or conflicting points of view
Ability to translate customer and commercial needs into clear legal frameworks, standards, and ways of working
Senior‑level stakeholder management skills, with confidence engaging executives and cross‑functional leaders
Ability to travel internationally as required to support strategic customers, stakeholders, and key initiatives