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As an Associate Forward-Deployed Product Manager on the AI Agents team, you will create, deploy, and optimize AI Agents that transform our customers’ businesses and delight their customers. This customer-facing role blends product thinking, prompt engineering, data-driven insights, and project leadership with Strategic & Fortune 500 companies.
Job Responsibility:
Drive AI Agent deployments for customers across the lifecycle — from pre-sales to post-launch optimization
Define AI roadmaps for the customer’s executive team by blending both quantitative analysis and qualitative insights
leverage automated conversation discovery tools in addition to traditional data analysis
Iterate prompt & context engineering to achieve customer’s use case and intended business outcomes
Own designing and running evaluations and A/B tests of AI Agents with Forward-Deployed Engineers (FDEs) using Cresta’s agent builder and beta internal tools
Improve our playbooks for agent development and customer deployment
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