Associate Escrow Assistant

• Assist in the escrow process, such as opening orders, responding to lender and attorney requests, processing revisions/updates, and post-closing
• Communicate regularly with customers including answering calls and responding to emails
• Interpret various agreements as they relate to escrow closings
• Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both our internal teams and external customers
• Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• High school diploma or equivalent

Previous escrow-related experience preferred

medical, dental, vision, 401k, PTO/paid sick leave, employee stock purchase plan