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Associate Escrow Assistant

United States, Warrenville 17.68 - 23.56 USD / Hour · Job Posted April 11, 2026
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Job Description

Enable you to apply your administrative, support and interpersonal skills to your team and our customer as we lead the industry in transforming how residential real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences. Come join First American, where we recognize our true worth is our people. We are looking to add an Associate Escrow Assistant to our team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality.

Job Responsibility

  • Assist in the escrow process, such as opening orders, responding to lender and attorney requests, processing revisions/updates, and post-closing
  • Communicate regularly with customers including answering calls and responding to emails
  • Interpret various agreements as they relate to escrow closings
  • Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

Requirements

  • Passion for helping customers while maintaining a professional and positive attitude
  • Excellent verbal and written communication with both our internal teams and external customers
  • Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
  • Thrives in contributing to a team working together to deliver beyond customer expectations
  • Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
  • High school diploma or equivalent

Nice to have

Previous escrow-related experience preferred

What we offer

medical, dental, vision, 401k, PTO/paid sick leave, employee stock purchase plan

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