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Associate Employee Success Generalist

United States, San Antonio · Job Posted May 05, 2026
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Job Responsibility

  • Partner with office leadership to build and lead a strong culture through engagement and office management initiatives
  • Support candidate experience and onboarding efforts, including handling execution of all background checks regardless of location
  • Escalate employee issues to ESBPs and assist with Employee Relations concerns as needed within your office
  • Partner with Talent Acquisition and onboarding teams to maintain and enhance our new hire onboarding experience
  • Swag planning for all new hires within your office location
  • Serve as a main point of contact for daily questions on policies, team updates, login support and any other questions that arise from our employee population are answered within our SLAs for Slack and email
  • Assisting ESBPs with documentation and meetings as needed
  • Proactively identify process inefficiencies and inconsistencies
  • collaborate on process improvements that enhance the employees’ and / or managers’ experience
  • Administrative data entry to keep our systems up-to-date in real time as well as general HR systems management and reporting
  • Daily monitoring of audit reports within Workday and correcting errors as needed
  • Participation in Workday testing and implementation for new features/workflows, creating more efficient processes, etc. alongside the ES Tech team
  • Completion of all I-9s onsite, and virtually, as needed
  • Operational tracking of immigration/visa status with direction from the Senior Generalist(s)

Requirements

  • Bachelor’s Degree in Human Resources, related field or professional experience equivalent
  • Entry-level role
  • Exceptional organization skills and high attention to detail
  • Proficient in the Microsoft Office suite
  • conduct basic data analysis, general data reporting, and create presentations independently
  • Superior written and verbal communication skills
  • Ability to work both independently and collaboratively
  • Basic project management or event planning for small events is a plus, but not required
  • Ability to conduct themselves with a high level of discretion. Respect for confidentiality and personal tact – this is a MUST!

What we offer

  • Medical, dental, vision, life, disability, and supplemental coverage
  • Matching 401(k) program
  • Employee Resource Groups
  • Office wide engagement activities, team events, happy hours
  • Casual dress code
  • Free on-site parking
  • Free covered parking and electric vehicle charging stations
  • Free coffee
  • Free counseling sessions through Employee Assistance Program
  • Company paid holidays, paid vacation time and wellness days
  • 100% paid parental leave
  • Referral Program
  • Relocation assistance

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