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The overall responsibility of an Associate Education Consultant with MedCerts is to recruit prospective students to enroll in the right MedCerts program. Customer service and professionalism throughout the process is a must and will be monitored by leadership.
Job Responsibility:
Meet and exceed monthly, quarterly, and annual recruitment goals
Provide excellent customer service to all current and potential students
Obtain expert product knowledge in all MedCerts educational courses and programs
Responsible for three or more hours of student talk time per day
When three or more hours of student talk time per day is not met, Educational Consultants are responsible for making 75+ outbound calls per day
Continually prospect new students using MedCerts’ ISDC dialing system, text messaging and email
Follow up with prospective students for training application and approval forms
Develop and maintain referral partnerships with current and former students. One enrollment per month from a referral source
Provide prompt follow-up on all incoming leads. Within business hours the expectation is 5 minutes or less
Responsible for understanding and discussing how the student will pay for our program. Ex: MyCAA, WIOA and or Self-Pay
Utilize Salesforce to manage a successful pipeline of prospective students
Maintain complete Salesforce records. Add notes for every interaction with our students and properly status students within the sales cycle
Requirements:
Experience with Microsoft Office software (Word, Outlook, Excel, PowerPoint)
Professional communication skills
At least 2 years of experience in sales or admissions is required
BA/BS degree or equivalent experience
Inside Phone Sales Experience- Minimum 2 years High Volume
Experience with CRM software required (Salesforce preferred)
Proficient in technology applications used within the organization including but not limited to Microsoft Suite, Salesforce, Google Suite, Internet & Search
What we offer:
Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off