Associate Director

• Management of client relationships to identify the clients financial goals, challenges, and risk tolerance to support the analysis of data obtained from various sources, including the investment portfolio and cash flow, to identify trends, insights, areas for improvement and additional services to support client needs
• Research and understanding of the client's industry trends, regulatory landscape, and competitive environment to inform strategic recommendations
• Design of customised solutions that address the client's specific needs and objectives, incorporating a range of products and services from the bank's portfolio
• Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank
• Provision of guidance to clients to support their financial decisions, offering expert investment advice, risk management and wealth management strategies support, and updates on market trends to ensure a positive and continuous relationship
• Assessment of financial, legal, and operational risks associated with client relationships, and implementation of measures to minimise potential losses
• Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy
• Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts
• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness
• Collaborate closely with other functions/ business divisions
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function
• Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• Consult on complex issues
• providing advice to People Leaders to support the resolution of escalated issues
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda
• Take ownership for managing risk and strengthening controls in relation to the work done
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively
• Communicate complex information
• Influence or convince stakeholders to achieve outcomes

• Treasury coverage Product Knowledge (Cash management, Wholesale Lending, Trade Finance, FX, Risk Management, Debt Capital Markets)
• Proven ability to manage large multinational corporate relationships
• Credit skills and capital returns knowledge
• Solid understanding of International corporate banking business
• Experience managing client portfolios
• Managing senior stakeholder relationships
• Interest in managing existing clients and new client acquisition
• Knowledge of KYC, Customer Due Diligence, Compliance risks
• International Corporate Banking Product knowledge
• The job holder will be required to undertake a significant number of visits to customers at their own premises requiring a high degree of mobility
• The role is London based and the successful candidate must adhere to in office requirements (four days minimum on site per week)

Good awareness of Corporate & Investment Banking products & services, knowledge of profit drivers (income, RWAs, pricing, credit grading, etc.)

• Supporting active commuters
• Time to connect
• Wellbeing in focus
• Advanced trading floors
• Hybrid working