Associate Director

• Ability to do Account mining, work on growth strategy etc.
• Ability to perform project planning and scheduling, manage tasks and coordinate project resources to meet objectives and timelines
• Ability to work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce project charters
• Responsible for multiple project planning, scheduling, cost control, progress reports, quality, and reviews
• Drive continuous improvement initiatives to enhance processes, methodologies, and tools, ensuring ongoing optimization and innovation in project delivery
• Proactively identify risks and develop mitigation strategies to minimize project disruptions and ensure successful outcomes
• Awareness of latest technologies and trends
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Develop supporting documentation and materials including demonstrations, presentations, and other tools to ensure solutions are easy to manage and repeatable
• Provide technical and other guidance as required to the team and assess the performance of the associates
• Ensure high customer connect for the project, building processes for all relevant team members to engage with the customer
• Define and track KPIs to measure project success and regularly report progress to stakeholders
• Ability to build proposals (RFP’s) for new clients
• Lead the development of proposals for retail projects, leveraging your expertise to craft compelling solutions that address client requirements and demonstrate value
• Participate in recruitment process of technical resources
• Maintain a high level of attention to detail and ensure that project deliverables meet the highest standards of quality

• 15+ years of total experience preferably in Retail/E-commerce/Supply chain Domains/OMS (Mandatory)
• Strong Project Management Skills
• Good knowledge of SQL and Databases
• Good knowledge of Microservices Architecture
• Good understanding of SDLC and agile methodologies is a pre-requisite
• Logical thinking and problem-solving skills along with an ability to collaborate

Any OMS/WMS/Ecommerce/Supply chain experience