CrawlJobs Logo

Associate Director Training

concentrix.com Logo

Concentrix

Location Icon

Location:
Egypt

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Responsibility:

  • Drive Training Strategy: Define and execute the long-term training vision, ensuring full alignment with product roadmaps, organizational goals, and client service level agreements (SLAs)
  • Oversee high-level resource planning and capacity management to ensure scalability for new client launches, product transitions, and seasonal ramps
  • Manage the training budget, analyze cost-per-hire/training, and utilize data analytics to measure Training ROI, ensuring maximum efficiency in delivery
  • Act as the primary escalation point for key enterprise clients regarding training performance
  • lead high-stakes business reviews (QBRs) and strategy sessions
  • Partner with Product, Operations, and Talent Acquisition to facilitate seamless product transitions and ensure the training function is integrated into the broader business lifecycle
  • Manage high-level conflicts or gaps between client expectations and internal delivery, negotiating solutions that protect the organization’s interests while maintaining client satisfaction
  • Direct the design framework for internal and external training programs
  • ensure content is scalable, compliant, and adapted for diverse learner needs (including virtual and self-paced models)
  • Utilize post-training evaluation data and performance metrics to identify curriculum gaps and drive systemic improvements in training efficacy
  • Lead a hierarchy of training managers and supervisors
  • oversee workforce planning, succession planning, and the development of a high-performing leadership bench
  • Establish standards for trainer performance and professional development
  • ensure the team remains up-to-date on product knowledge and industry best practices

Requirements:

  • 7+ years of experience in Learning & Development or Operations
  • At least 3-4 years in a senior management role (managing other managers)
  • Proven track record in a BPO, Contact Center, or fast-paced SaaS environment with a focus on product/technical training
  • Extensive experience managing external client relationships, specifically regarding performance deliverables and onboarding strategies
  • Ability to interpret complex data sets (attrition, throughput, CSAT, speed to proficiency) to drive business decisions
  • Experience leading large-scale projects, such as site launches or global curriculum rollouts, using agile or waterfall methodologies
  • Deep understanding of Learning Management Systems (LMS) and modern instructional design methodologies (ADDIE, SAM, etc.)
  • Ability to move beyond daily firefighting to plan 6-12 months ahead
  • Strong communication skills with the ability to influence senior leadership and external stakeholders
  • Capable of navigating a high-pressure, constantly changing environment while maintaining team stability

Additional Information:

Job Posted:
December 26, 2025

Icon
Concentrix - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Associate Director Training

Director of Training

Helps drive company values and philosophy and ensures all training and developme...
Location
Location
United States , Maui
Salary
Salary:
107000.00 - 134000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in the human resources or related professional area
  • certified trainer
  • 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • certified trainer
  • no work experience required.
Job Responsibility
Job Responsibility
  • Promotes and informs associates about all training programs
  • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations
  • Participates fully in the Field Trainer Network hosted by the continent Learning team
  • Supports or oversees Learning Coordinator responsibilities to support the hotel’s learners
  • Understands role and functionality of Digital Learning Zone, including impersonation, assignments and reporting capabilities
  • Stays current on learning technology enhancements and new learning program launches
  • Helps associates identify specific behaviors that will contribute to service excellence
  • Ensures associates receive on-going training to understand guest expectations
  • Uses effective training methods to ensure associates have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills
  • Observes service behaviors of associates and provides feedback to individuals and/or managers
What we offer
What we offer
  • bonus program
  • comprehensive health care benefits
  • 401(k) plan with up to 5% company match
  • employee stock purchase plan at 15% discount
  • accrued paid time off
  • life insurance
  • group disability insurance
  • travel discounts
  • adoption assistance
  • paid parental leave
  • Fulltime
Read More
Arrow Right

Associate Director, Commercial Learning & Capability Delivery – Enzymes Therapies

As Associate Director, Commercial Capability & Learning Delivery – Enzyme Therap...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
biomarin.com Logo
BioMarin Pharmaceutical
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Science required, advanced degree preferred
  • Minimum of 7 years of demonstrated success in sales training and/or sales experience within biotech or specialty pharmaceutical areas (e.g., oncology, cardiovascular)
  • Extensive experience in designing and delivering Therapy Area and Product Training programs is required
  • Experience with product launches, specialty pharmaceutical environment/rare disease is strongly preferred
  • Proficient in leveraging Learning Management Systems to optimize training delivery and learner engagement
Job Responsibility
Job Responsibility
  • Spearhead the design and delivery of transformative capability programs for Enzyme Therapies across EMEA and APAC
  • Partner with global colleagues to co-develop the Global Learning Plan and translate it into a regional roadmap
  • Serve as a global-to-local connector, ensuring programs resonate regionally while scaling globally
  • Leverage AI-enabled tools and digital platforms to design and personalize curricula across modalities
  • Act as a competitive readiness shaper, co-developing regional contributions to the global playbook
  • Reinvent how virtual learning is delivered in the region
  • Cultivate strong partnerships with field, marketing, medical affairs, and market access leaders
  • Manage regional vendors, budgets, and contracts
  • Ensure all learning programs are designed, delivered, and validated in strict alignment with pharma compliance, regulation, and validation standards
  • Use learner feedback, business outcomes, and analytics to continuously improve program design and demonstrate measurable impact
  • Fulltime
Read More
Arrow Right

Training Director

Barbaricum is currently seeking a Unit System Integrator I proficient to join ou...
Location
Location
United States , Fort Belvoir
Salary
Salary:
Not provided
barbaricum.com Logo
Barbaricum
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be certified by the Army by attending/completing the Army Basic Instructor Course (ABIC)
  • A minimum of 1 year of experience with a Bachelor’s degree, 7 years of experience with an Associate’s degree, or 10 years of experience with a High School Diploma (or equivalent)
  • DoD Secret Security clearance
Job Responsibility
Job Responsibility
  • Assists personnel with current and extensive experience in tactical operations at the small unit level in combat operations in Infantry, Armor, Cavalry, Special Forces, Engineer or Field Artillery Military Occupational Specialties (MOS)
  • Assists in coaching/teaching/mentoring small unit leaders at the team, squad, platoon and company levels of combat arms organizations, as demonstrated by their experience and military training
Read More
Arrow Right

Associate Director, Commercial Learning & Capability Delivery – Enzymes Therapies

As Associate Director, Commercial Capability & Learning Delivery – Enzyme Therap...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
biomarin.com Logo
BioMarin Pharmaceutical
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Science required, advanced degree preferred
  • Minimum of 7 years of demonstrated success in sales training and/or sales experience within biotech or specialty pharmaceutical areas (e.g., oncology, cardiovascular)
  • Extensive experience in designing and delivering Therapy Area and Product Training programs is required
  • Experience with product launches, specialty pharmaceutical environment/rare disease is strongly preferred
  • Proficient in leveraging Learning Management Systems to optimize training delivery and learner engagement
  • Capability Architect, not just a Trainer – Bring strong business acumen and systems thinking
  • Facilitation Excellence – An engaging presenter and coach
  • Instructional Design & Delivery Mastery – Deep expertise in adult learning principles
  • Scientifically Grounded: Demonstrates fluency in clinical data, disease state education, and product mechanisms of action
  • Business Impact Owner – Demonstrated expertise in defining and tracking KPIs
Job Responsibility
Job Responsibility
  • Spearhead the design and delivery of transformative capability programs for Enzyme Therapies across EMEA and APAC
  • Partner with global colleagues to co-develop the Global Learning Plan and translate it into a regional roadmap
  • Serve as a global-to-local connector, ensuring programs resonate regionally while scaling globally
  • Leverage AI-enabled tools and digital platforms to design and personalize curricula across modalities
  • Act as a competitive readiness shaper, co-developing regional contributions to the global playbook
  • Reinvent how virtual learning is delivered in the region
  • Cultivate strong partnerships with field, marketing, medical affairs, and market access leaders
  • Manage regional vendors, budgets, and contracts
  • Ensure all learning programs are designed, delivered, and validated in strict alignment with pharma compliance, regulation, and validation standards
  • Use learner feedback, business outcomes, and analytics to continuously improve program design and demonstrate measurable impact
  • Fulltime
Read More
Arrow Right

Associate Medical Director, Pediatrics

Provide medical leadership in pediatrics and collaborative clinical support to a...
Location
Location
United States
Salary
Salary:
180000.00 - 200000.00 USD / Year
pomelocare.com Logo
Pomelo Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Medical degree from an accredited US medical school
  • Successful completion of an accredited US residency program in a directly related field (Pediatrics or Family Medicine with substantial experience with pediatrics)
  • A minimum of three years of post-residency experience in pediatric primary care and/or pediatric urgent care
  • Active, unrestricted license to practice in any US state and willingness to obtain licenses in all US states via the Interstate Medical Licensure Compact
  • Experience leading successful teams, with track record of outstanding collaboration and teamwork
  • A sense of urgency to improve clinical outcomes coupled with exceptional organization and attention to detail
  • A growth mindset with the ability to approach process change and ambiguous situations with enthusiasm, creativity, and accountability
  • Facility using multiple tech platforms, with an eagerness for advising about platform improvements and adapting to new systems
  • Eager to thrive in a fast-paced, metric-driven environment
  • Phenomenal interpersonal and communication skills
Job Responsibility
Job Responsibility
  • Provide collaborative physician supervision and consultation for an experienced team of APPs, nursing leadership, and RNs in the field of pediatrics including conducting quality assurance review for Pediatric APPs
  • Serve as the pediatric medical director in regional cross-disciplinary team-based care coordination meetings and work with in-house clinical specialties to develop holistic individualized care plans
  • Own clinical content development for our Pediatrics program, serving as the subject matter expert across internal clinician-facing protocols and patient-facing content
  • Support the recruitment and training of pediatric medical providers
  • Help drive our population health programs toward healthier outcomes by partnering closely with Market Operations leads and OB Regional Medical Director to identify gaps and improvement opportunities
  • Identify and implement interventions to address cross-disciplinary or practice performance improvement needs
  • Facilitate and lead cross-disciplinary review sessions for episodic events and pediatric case reviews
  • Engage directly in patient care as a Pomelo provider
  • Actively participate in on-call schedules including overnights, weekends, and holidays
What we offer
What we offer
  • Competitive healthcare benefits
  • Generous equity compensation
  • Generous PTO policy
  • Fulltime
Read More
Arrow Right

Associate Director – Contingency Claims

To service the claims needs of customers, providing quality customer care, ensur...
Location
Location
United Kingdom , London
Salary
Salary:
50000.00 - 65000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • English, Maths and or working towards CII qualifications is desirable
  • Working with bespoke London market IT platforms (training provided) within Windows Virtual Desktop application
  • Compliant in using MS Office applications, i.e., MS Word, MS Excel, MS Teams
  • Prior experience in a client facing role of Contingency claims handling and the entertainment market, 10+ years desirable
Job Responsibility
Job Responsibility
  • To service the claims needs of customers, providing quality customer care, ensuring that all issues relating to the claims process are dealt with proactively
  • To support the London Claims Team including fellow Associate Claims Director, management and colleagues throughout the company in their endeavours to achieve and surpass targets and always provide a first-class service whilst adhering to all FCA principles and the specific requirements of:Treating Customers Fairly, Contract Certainty and Conflict of Interest
  • Undertaking those enquiries necessary to obtain sufficient information to establish policy liability and progress claims efficiently
  • Registering new claims accurately on relevant computer systems and updating the records during the life of the claim
  • Ensuring all claims and correspondence, on delegated authority cases, are correctly maintained and to provide a clear and concise history of events, actions, and quantum assessment
  • Obtaining and submitting completed Client claim documentation to Insurers or nominated service providers promptly
  • Answering telephone calls promptly and effectively dealing with all enquiries in a professional and efficient manner
  • Processing incoming post within agreed service standards
  • Dealing with Client enquiries within designated time frames or as otherwise agreed with Client
  • Communicating effectively with Insurers, nominated service providers, engineers and Loss Adjusters etc, using methods appropriate to the circumstances, (including telephone/e-mail/fax, dictation), to ensure the highest levels of customer service are maintained
  • Fulltime
Read More
Arrow Right

Associate Director- Luxury Residential

MGAC is a global boutique consultancy dedicated to managing and representing our...
Location
Location
United States , Los Angeles
Salary
Salary:
175000.00 - 195000.00 USD / Year
mgac.com Logo
MGAC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's or associate degree in construction management, Business, Architecture, Engineering (Civil, Structural, Mechanical) or related field is preferred
  • 15+ years of experience in construction project management with a thorough understanding of the building design and construction process
  • Significant experience in the Luxury Living/ High End Residential Sector
  • Previous experience in managing high-net-worth client relationships
  • Construction management experience related to base building, commercial, cultural, life sciences, corporate fit-out and/or developer work
  • Experience with site construction
  • Excellent analytical, organizational, problem solving, presentation, interpersonal, verbal, and written communication skills
  • Proficient in essential software applications, including MS Office, MS Project or Primavera P6, Adobe Acrobat or similar PDF tools (e.g., Bluebeam, Nitro), and project management platforms such as Procore or equivalent
Job Responsibility
Job Responsibility
  • Lead and oversee complex, high-value luxury single-family residential projects from inception to completion
  • Directing the A team for architecturally significant one-of-a-kind projects
  • Provide strategic direction and mentorship to project teams
  • Act as primary client liaison, managing executive-level relationships
  • Drive financial performance, including budgets, forecasting, and reporting
  • Manage risk, compliance, quality, and contractual obligations
  • Shape project strategy, planning, procurement, and value engineering
  • Review and approve key project documentation and contracts
  • Lead negotiation and resolution of disputes and changes
  • Champion team development and training
What we offer
What we offer
  • Vacation starts on day one—accrue 3 weeks per year, plus a paid birthday off
  • 8 sick days and 9 paid holidays annually for full-time employees
  • 401(k) matching up to 8%
  • Health, Rx, Dental, and Vision Insurance Plans
  • 401(k) Retirement Plan
  • Basic Life Insurance
  • AD&D Insurance
  • Voluntary Life / AD&D Insurance
  • Short-Term + Long-Term Disability
  • Paid Parental Leave
  • Fulltime
Read More
Arrow Right

Academic Assistant/ Associate Director of HLA Laboratory

Academic-track faculty position to serve as Assistant or Associate Professor, Di...
Location
Location
United States , Pittsburgh
Salary
Salary:
Not provided
myast.org Logo
American Society of Transplantation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • M.D. and/or Ph.D. degree
  • Board-certified/eligible by the American College for Histocompatibility and Immunogenetics (ACHI)
  • Experience and training in a high-complexity ASHI-certified/eligible clinical laboratory supporting solid organ and bone marrow transplantation
  • Strong academic credentials
Job Responsibility
Job Responsibility
  • Serve as Director of the Histocompatibility (HLA) Laboratory
  • Support solid-organ and bone marrow transplant programs
  • Engage in research (basic, clinical, and translational) and development
  • Pursue independent extramural funding
  • Teach medical students, residents, and fellows
What we offer
What we offer
  • Commensurate space and transition funding provided
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy