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We are looking for an Associate Director, Third Party Processes & Operations to join our team. As the successful candidate you will play a pivotal role in advancing the objectives of Development Operations by designing and improving innovative third-party management processes, guidelines and models. This position is responsible for ensuring that all the above areas are effective, efficient, compliant, and work for their end-users while being aligned with DevOps's strategies and ambitions in effective and excellence in the Management of our Third-Parties for successful delivery of their services. We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.
Job Responsibility:
Design, implement and maintain TPM processes or outsourcing models to achieve DevOps's strategic and operational goals under strategic guidance of the Head of Processes&Operations
Ensure TPM processes or outsourcing models are embedded business as usual, compliant with GSK standards and regulatory requirements and enable the desired outcomes
Develop and execute process/model oversight mechanisms (issue tracking and trending, performance KPIs/other metrics, management monitoring), evaluate data and implement mitigations and improvements
Propose opportunities for TPM process improvements, third party model improvements, and/or system enhancements
Lead and/or support initiatives to streamline processes, enhance efficiency, and drive innovation in third party management
Develop and provide required end-user support to ensure appropriate execution against processes and requirements
Work collaboratively with cross-functional teams, relevant global processes owners and manage multiple projects simultaneously
Requirements:
Bachelor's Degree or equivalent in a scientific discipline
Extensive experience in Pharmaceutical or Biotech industry or a related field with strong expertise in clinical operations and third party management
Expertise in process mapping, modelling, and redesigning workflows to streamline operations
Demonstrated ability to manage process improvement projects, including planning, execution, and monitoring progress with strong organizational skills to ensure goals are met within tight deadlines and budgets
Ability to clearly articulate process changes and their impact to stakeholders across various levels of the organization
Strong critical thinking, problem solving, and decision-making capabilities
Demonstrated cross-functional collaborator with experience in building networks of partners and stakeholders and broadly engaging with expert communities
Nice to have:
Advanced degree, MSc or equivalent in a scientific discipline
Familiarity with methodologies like Lean, Six Sigma, or Agile for process improvement
What we offer:
Competitive base salary
Annual bonus based on company performance
Flexible working options available for most roles
Learning and career development
Access to healthcare & wellbeing programmes
Employee recognition programmes
Pension plan membership
Shares and savings programme
Private healthcare
Additional paid off days
Life insurance
Private pension plan
Fully paid parental leave & care of family member leave