Associate Director, Tech SME Specialist, HSBC

HSBC

Location:
China, Guangzhou

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are currently seeking an experienced professional to join our team in the role of Associate Director, Tech SME Specialist. In this role, you will collaborate with global stakeholders to document and manage business requirements, conduct gap analyses, and assist in global banking system implementation. Responsibilities include aligning business requirements, supervising solution proposals, and supporting production teams.

Job Responsibility:

Flexibly apply various techniques and tools to document, track and manage business requirements effectively in different contexts, leveraging Agile development methodologies
Work with global stakeholders, including Product Owners, Operation Service SMEs, Transformation PMs, to gather business requirements from different markets
Perform gap analysis between global capabilities and local market business needs, translate business needs into clear, concise, and actionable requirement documents to assist Product Owners to conduct prioritization
Communicate requirements effectively to business stakeholders, testing teams, development teams, and project management teams to ensure alignment and understanding across all parties
Assist the engineering and testing team to conduct L1/L2 effort estimation for requirement requests
Collaborate with platform Subject Matter Experts (SMEs) and designers to ensure they fully understand the requirements
Responsible for supervising SME/designer to complete Solution Proposal and Functional Design in a timely manner, arranging relevant review sessions with relevant parties, collecting opinions, answering questions, until SP and FD are signed off
Provide consultation to production support teams when issues arise in the production environment
Offer clear guidance on business expectations for the system to help resolve issues efficiently.

Requirements:

Banking domain in Global Trade is an advantage
A minimum of 10 years’ experience in business analysis or a related field
Proven experience in leading global large-scale banking system deployment is an advantage
In-depth commercial bank accounting knowledge is an advantage
Excellent English speaking and writing skills
Exceptional analytical and conceptual thinking skills
The ability to influence stakeholders and work closely with them to determine acceptable solutions
Excellent documentation skills
Fundamental analytical and conceptual thinking skills
Experience creating detailed reports and giving presentations
Competency in Microsoft applications including Word, Excel, and Outlook
Exceptional in Agile ways of working (Scrum, Kanban…etc.)
A track record of following through on commitments
Excellent planning, organizational, and time management skills
Experience leading and developing top performing teams
A history of leading and supporting successful projects
Strong communication skills to interact with business and IT teams from various geographies to understand/explain requirements, source the required data.

Nice to have:

Banking domain in Global Trade is an advantage
Proven experience in leading global large-scale banking system deployment is an advantage
In-depth commercial bank accounting knowledge is an advantage.

What we offer:

Flexible working
Workplace fostering continuous professional development
Opportunities to grow within an inclusive and diverse environment.

Additional Information:

Job Posted:
September 29, 2025

Expiration:
October 12, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Associate Director, Tech SME Specialist