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The role leads the Skills and Learning Advisory team and serves as a strategic partner to the Learning Centre of Excellence and advisor to LBPs across the end-to-end learning value chain. It provides business units with expert guidance on skills management and development via the Learning Experience Platform, drives demand management and optimization, and oversees learning communications. The post-holder will also lead the design and delivery of learning initiatives and programmes to meet BU priorities, and will collaborate closely with Global Talent, Leadership and Learning teams on transformation work and other global projects.
Job Responsibility:
Execute the learning strategy by developing learning plans and curricula for CoE and BU initiatives, partnering with stakeholders across the enterprise to assess and prioritize learning needs.
Lead & manage an experienced team of skill & learning advisors to navigate & deliver the business and Talent, Learning & Capability Development learning priorities.
Own Learning Traffic Control and demand management for assigned BUs—prioritize requests, allocate resources, and ensure timely delivery aligned to BU priorities.
Lead demand planning and forecasting with BUs to anticipate capacity and business-specific initiative requirements.
Schedule programmes and learning initiatives according to demand and resource availability, ensuring on-time multi-country deployment.
Translate concepts into delivery by leading design, commissioning (in-house vs external) and execution of learning initiatives that meet BU learning agendas.
Lead communications, marketing and learner engagement for global, regional and local projects, and provide ongoing customer learning support.
Create and maintain dashboards and reports tracking programme performance, demand, adoption and impact, and provide actionable insights to stakeholders.
Develop and manage on-demand resources and self-facilitated sessions
coordinate logistics and delivery across geographies and sites.
Triage incoming requests to optimise allocation between internal design work and external vendor commissioning.
Identify and drive content optimisation and re-use opportunities where duplicate or fit-for-purpose materials exist.
Ensure consistent integration of the GSK Learning brand across content and learning communications.
Support the CoE and LBPs in creating and maintaining learning pathways and in rolling out the L&D Hub to drive adoption and engagement across all BUs.
Support BUs to scale delivery and measure learning impact and value against business objectives.
Manage relationships with external partners and vendors supporting business-specific learning initiatives.
Drive service performance and adherence to standard approaches and agreed timelines
coach and mentor the team while modelling GSK values and behaviours.
Collaborate closely with Global Talent, Leadership and Learning teams on transformation initiatives and other global projects, and partner with wider L&D operations to share best practices and capacity.
Requirements:
Bachelors or Masters’s degree with total 16+ years of experience
Experience of managing large enterprise wide Global learning programmes and large teams
Knowledge of LXP, LMS and ticketing systems
Experience of leading activities for a change in Ways of Working
Knowledge and Experience of Learning Processes and systems Project Management Experience
Excellent interpersonal skills and the ability to build effective relationships.
Demonstrated experience managing others or successfully leading without authority across matrix teams
Experience of initiating or participating in significant Process Creation or Improvement activities and projects.
Proven ability to lead and influence others both within and without direct line responsibility and to manage in a matrix environment.
Demonstrated analytical skills and experience of working with data and metrics.
Experience of exercising good judgment and working with a variety of different people.
Demonstrated written and verbal communication skills.
Experience in managing larger projects is preferred
Experience in / knowledge of learning communications & marketing
Certifications in Learning Design, Performance Consulting, Program Management preferred
Nice to have:
Experience in managing larger projects is preferred
Experience in / knowledge of learning communications & marketing
Certifications in Learning Design, Performance Consulting, Program Management preferred