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The Associate Director, Delivery is a critical contributor within the DEPT® Delivery team - responsible for managing the successful execution of high-value digital campaigns and projects across media engagements. You’ll work cross-functionally to bring ideas to life, meet our client’s performance goals - turning strategic direction into high-quality, on-time delivery. This role requires a strong sense of ownership, comfort with complexity, and the ability to manage multiple stakeholders across timelines, disciplines, and workflows. You will act as a central liaison between internal teams and clients, advocating for both process efficiency and operational excellence. You are fluent in the tools, methods, and mindsets of performance marketing & digital campaigns - and energized by building great work through strong collaboration, structured planning, and proactive problem-solving.
Job Responsibility:
Manage mid-sized to large-scale digital campaigns with agency budgets typically ranging from $500K to $1M+
Define project scope, deliverables, timelines, and resourcing plans in collaboration with cross-functional teams
Drive end-to-end execution, from kick-off to delivery, ensuring work is delivered on time, on brief, and within budget
Identify risks, resolve blockers, and escalate challenges early with solution-oriented thinking
Monitor and manage project financials including estimates, actuals, ETC (Estimate to Complete), and EAC (Estimate at Completion)
Anticipate risks and blockers
proactively resolve issues or escalate as needed
Identify opportunities to streamline project workflows and reduce operational friction
Collaborate with internal teams to evolve delivery processes, templates, and ways of working
Support the integration of new tools or practices that improve efficiency and cross-discipline collaboration
Champion consistency in documentation, QA, and project standards
Serve as a key client point of contact on day-to-day delivery needs — communicating clearly, managing expectations, and keeping momentum
Prepare agendas, run project meetings, and ensure alignment across stakeholders
Document decisions, action items, and next steps with clarity and follow-through
Build strong working relationships across departments to keep work flowing smoothly and transparently
Informally mentor junior project managers by sharing knowledge, best practices, and process tips
Contribute to internal discussions around delivery improvement, workflow evolution, and team enablement
Maintain a strong sense of accountability and “managing across” with peers and adjacent roles
Requirements:
5-7 years of experience in digital project or program management, with ownership over large engagements or multi-track workstreams
Experience managing single projects with budgets of $1M+ from end to end
Deep understanding of performance marketing - Digital marketing strategy and media planning, SEA, Social advertising, Programmatic advertising, SEO, content & analytics
Familiarity with agile, waterfall, and hybrid approaches (e.g., Scrumfall)
Proficient in Jira, Trello, and G Suite - and comfortable adopting new tools as needed
Strong financial awareness and experience managing estimates, tracking budgets, and reporting on profitability
Excellent time management and communication skills in cross-functional environments
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