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Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travelers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been helping go-getter businesses grow through travel. Corporate Traveler has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented.
Job Responsibility
Lead, coach, and hold accountable a team of AEs and Senior AEs to achieve new business and revenue expansion targets
Conduct regular 1:1 coaching sessions focused on pipeline, activity metrics, and skill development
Review and score Gong calls, providing structured feedback to improve close rates and sales behaviors
Identify performance gaps and implement targeted coaching and development plans
Lead weekly team huddles, pipeline reviews, and performance discussions
Monitor daily activity metrics and intervene proactively when results are off-track
Foster a high-performance, accountability-driven team culture
Own day-to-day management of the sales team, including focus, prioritization, and execution
Implement and maintain operational processes to improve consistency and conversion rates
Ensure strong adoption and data hygiene across CRM, Gong, and sales enablement tools
Track, analyze, and report team KPIs to senior sales leadership
Manage performance improvement plans with clarity, fairness, and consistency
Partner with Talent Acquisition to build and maintain a strong candidate pipeline
Interview, assess, and support hiring decisions for AE and Senior AE roles
Support onboarding, ramp, and ongoing skills development for new and existing team members
Champion sales methodologies such as solution selling and MEDDIC
Maintain a limited personal book of business to lead by example in complex or strategic deals
Other duties and tasks as assigned
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
Requirements
Proven experience leading and developing B2B sales teams
Strong coaching, performance management, and feedback capabilities
Experience managing pipelines, forecasting, and sales metrics
Hands-on experience with CRM and sales enablement tools (e.g., Salesforce, Gong)
Strong understanding of modern B2B sales methodologies
Ability to lead difficult performance conversations with professionalism and empathy
Experience recruiting, interviewing, and hiring sales talent
What we offer
Paid Time Off: Up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, 8 recognized holidays annually
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Health benefits including medical, dental, vision, gender affirming care, fertility care
Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability