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Four Seasons Logo Four Seasons · Sales

Associate Director of Sales

Singapore, Singapore · Job Posted May 05, 2026
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Job Description

The Associate Director of Sales is a shared services leadership position responsible for managing the Sales Group for Four Seasons Maldives, Four Seasons Explorer Palau & Four Seasons Bali. As part of a shared services collection with shared ownership, the ability to embrace, collaborate and support the “Shared-Services Model” while aligning efficiencies within the cluster is essential. This position is a Department Head level and reports to the Regional Commercial Director with dotted line to Senior Director of Sales.

Job Responsibility

  • Manages the Sales Group for Four Seasons Maldives, Four Seasons Explorer Palau & Four Seasons Bali
  • Develop and execute strategic Sales Action Plan for territory
  • Make telephone and personal sales calls on accounts in assigned market areas
  • Conduct effective presentation of properties with meeting planners and travel agents
  • Organize effective sales trip calendar as designated by Commercial Sales Plan
  • Qualify and follow-up on all leads and maintain good relationship with Four Seasons Worldwide Sales Offices
  • Evaluate, solicit, sell and confirm business as required to meet individual goals and overall budgeted sales and profitability
  • Create group proposals and follow up for all groups
  • Develop data and recommend programs to meet client needs
  • Sell all resorts services
  • Coordinate with other Department Heads to ensure quality of guest/group satisfaction
  • Contact customers to promote goodwill and foster additional business
  • Follow-up on progress of booked business
  • Maintain an effective plan of correspondence
  • Use Golden Sales & Catering, Meeting Broker, Cvent, Sales Resource and Rev Finder
  • Report on a monthly basis against action plan/goal
  • Send sales expense reports on a timely basis each month
  • Keep supervisors promptly and fully informed of all problems or unusual matters of significance

Requirements

  • 3 years strong relevant experience in UK Travel Industry and Group markets
  • Reading, writing and oral proficiency in the English language
  • Possesses strong business acumen
  • Ability to develop and execute strategic Sales Action Plan for territory
  • Possess strong business development mindset with focus on new business
  • Sales travel 50% of time with ability to draft comprehensive reports and focused on ROI
  • Ability to work with sales operating systems and working knowledge of MS Word, Excel and Power Point
  • Golden Sales & Catering an advantage
  • Highly motivated individual with strong organizational skills
  • Strong team player with ability to work with decentralized colleagues in multiple time zones
  • Strong customer service skills
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