Associate Director of Human Resources

• Serve as a trusted advisor and strategic partner to executive and team leaders, ensuring HR initiatives align with company strategy, values, and principles
• Partner with leadership to ensure business goals are supported by strong HR programs and practices
• Implement cascading communications to the organization on all HR initiatives and programs
• Lead, develop, and scale the HR team to effectively support a high-growth organization
• Ensure best-in-class HR operations across all functions, including onboarding, systems (e.g., Rippling HRIS, Google Workspace), and reporting
• Own HR policies and compliance with applicable federal, state, and local laws (EEO, FLSA, FMLA, etc.)
• Ensure policies and processes are consistent, transparent, and aligned with business needs
• Own and manage the unemployment claims process, including timely response to claims, hearings, and documentation
• Administer and manage end-to-end all employee Leaves of Absence (LOA) processes (including FMLA, ADA, parental leave, and other applicable leave laws) with accuracy and compliance with federal, state and local laws and regulations
• Own and execute severance processes and agreements, ensuring consistency with company policy and legal requirements
• Lead and execute the performance management process, including goal setting, performance reviews, coaching, and employee development
• Develop, implement, and manage Performance Improvement Plans (PIPs) and collaborate with managers to support employee success or prepare for transitions when needed
• Own and execute the termination process, including voluntary and involuntary separations, ensuring consistency, compliance, and documentation
• Champion employee engagement, career development, performance management, and retention across the organization
• Drive programs to enhance morale, build strong relationships, and create a high-performance culture
• Lead conflict resolution and complex employee relations matters with fairness, discretion, and professionalism
• Own annual review cycles to ensure competitive and equitable pay practices
• Develop and refine employee incentive programs, commission structures, and benefits packages to attract and retain top talent
• Execute end-to-end the design, delivery, and evaluation of training and development programs
• Manage the Company’s Learning Management System (LMS) to ensure ongoing career growth and leadership readiness
• Foster a culture of learning and professional development

• Proven track record of building and leading high-performing HR teams in start-up, SaaS and fast-paced tech fast-paced environments
• Strong knowledge of multiple HR disciplines: compensation, organizational design, employee relations, performance management, training, and employment law
• Demonstrated success in influencing and building trust with senior leaders and employees
• 7+ years of progressive HR leadership experience (HRBP, HR Manager, HR Director, or similar)
• SHRM-CP, SHRM-SCP, or equivalent certification preferred
• Experience working closely with sales teams and sales leadership strongly preferred
• Bachelor’s degree required
• advanced degree a plus

Experience working closely with sales teams and sales leadership

• Competitive and equitable pay practices
• Employee incentive programs
• Commission structures
• Benefits packages to attract and retain top talent