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Associate director mid revenue cycle

United States, Aurora 54.90 - 82.35 USD / Hour · Job Posted February 01, 2026
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Job Description

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Job Responsibility

  • Operational Leadership: Lead assigned Mid Revenue Cycle sub-function area(s) to ensuring alignment with divisional and enterprise-wide goals. service delivery meets organizational goals and regulatory requirements
  • Operational Efficiency: Evaluate processes to improve efficiency, enhance productivity, and support standardized best practices across the Mid-Revenue Cycle
  • Regulatory Compliance & Confidentiality: Ensure adherence to regulatory requirements, accreditation standards, and organizational policies. Maintain confidentiality of patient records and report any perceived non-compliant practices to leadership or the Compliance Department
  • Performance Monitoring & Reporting: Develop, implement, and monitor quality standards, workflows, and productivity metrics to optimize team performance. Utilize key performance indicators (KPIs) to measure effectiveness, track trends, and implement data-driven strategies for improvement
  • Quality Assurance: Maintain a high standard of quality and oversee processes and implement corrective actions as needed to ensure high reliability, accuracy and optimal reimbursement
  • Technology Utilization: Leverage healthcare technology and analytics tools to enhance efficiency, support decision-making, and drive innovation in Mid-Revenue Cycle processes
  • Collaboration & Stakeholder Engagement: Serve as a liaison across Mid-Revenue Cycle and other organizational units to ensure processes drive value, support enterprise-wide initiatives and priorities and adhere to regulatory requirements. Build and maintain relationships with key stakeholders to drive communication, problem-solving, and operational alignment
  • Team Leadership & Development: Manage and develop a team of professionals by performing human resource functions such as hiring, performance evaluations, and professional development. Provide training, feedback, and career growth opportunities to foster a high-performing and financially responsible workforce. Ensure proper staffing, training, and resource allocation to meet operational demands and quality standards
  • Strategic Initiatives & Execution: Contribute to the development and execution of strategic initiatives within the Mid Revenue Cycle to support Advocate Health's long-term goals

Requirements

  • Relevant industry certification from an approved accrediting body
  • Based on function areas, may include bachelor’s degree in health information management, Healthcare Administration, or a related field, or equivalent experience
  • Minimum 9 years of experience in mid-revenue cycle operations, coding, HIM, or healthcare technology, including 2+ years of leadership experience in a large integrated healthcare system
  • Demonstrated knowledge of facility coding, professional coding, and HIM operational guidelines and workflows necessary to scope of work
  • Understanding of third-party reimbursement programs, state and federal regulatory requirements, national and local coverage decisions, and coding classification systems (ICD-10, CPT, HCPCS)
  • Ability to organize, compile and analyze data from various sources in order to detect patterns, and identify areas for improvement
  • Strong understanding of EHR systems and other revenue cycle technology solutions
  • Proficient in Microsoft 365 products, including Teams, SharePoint, Word, Excel, PowerPoint, and Access
  • Experience in optimizing workflows and improving operational effectiveness within a complex healthcare environment
  • Skilled in prioritizing business needs and resource management to develop efficient and scalable processes
  • Proven ability to manage teams, coach staff, and foster a culture of continuous improvement and accountability
  • Ability to work effectively across multiple departments and within matrix organizational structures
  • Strong interpersonal skills with the ability to engage clinicians, finance, IT, and revenue cycle teams to align goals, facilitate integration, and drive strategic initiatives
  • Ability to identify and solve problems creatively, work within deadlines, and maintain a high level of accuracy and attention to detail
  • Exposed to normal office environment
  • Job may require travel, therefore, may be exposed to road and weather hazards
  • Must be able to lift up to 40 lbs. occasionally
  • Sits the majority of the workday, but also may lift, reach, and bend throughout the day
  • Operates all equipment necessary to perform the job

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

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