Associate Director, Global HR Operations & Technology

• Build, own and manage the overall HR operations and HR technology operating model including HRIS, HR Compliance, data analytics, reporting and execution
• Sets strategy for HR technology, including the systems, integrations, and data integrity for HCM, Recruiting, Onboarding, Compensation, Benefits, Learning Management, Performance Management, Talent Management and Reporting
• Collaborates with HR leadership across all Centers of Excellences and all company departments to develop systems and process roadmaps to support all stakeholders
• Optimizes all HRIS systems to meet workforce growth requirements, creating opportunities for automation and the reduction of manual processes
• Works collaboratively with IT counterparts on understanding security roles, integrations, and other shared systems
• Communicates effectively and builds strong relationships with a diverse group of stakeholders at multiple levels from end users to executives
• Monitors technology trends in HRIS to anticipate and prepare for future or emerging HR technology solutions with consideration for business and user needs
• Develops and administers service level agreements, control standards, and issue escalation matrix to ensure policy and process compliance
• Ensures data governance is established and leveraged consistently throughout HR and in the broader organization as it relates to people data
• Develops and implements shared services and payroll processes, policies and procedures to ensure proper internal controls, efficiency and a great employee experience
• Builds a culture of continuous improvement ensuring efficient and consistent employee experience and delivering operational excellence and simplification
• Creates, identifies and implements innovative methodologies, techniques, process improvements and evaluation criteria to continually streamline and improve service delivery and people operations
• Builds and executes an operational strategy to deliver a superior client experience while creating capacity for business and people growth, development, and continuous improvement
• Oversee compliance with statutory reporting and filings (i.e. DOL reporting, EEO1 Reporting, I-9 compliance, census report)

• BA/BS degree with an emphasis in human resources, business, information technology, or related field required
• 5+ years experience in a similar HRIS role including implementation of new technology
• 3+ years leading direct reports and managing cross-functional teams
• Demonstrated effective management and leadership skills
• Ability to effectively interface with all levels of management and employees
• A creative approach to problem solving, with a humble, team-oriented and solutions-focused attitude
• Strong verbal and written communication skills including the ability to convey complex ideas in a simple manner and to tailor key messages and presentation style to multiple audiences
• Goal-oriented with the demonstrated ability to prioritize on a consistent basis in an ever-changing environment and execute from ideation to conclusion

3-5 years of experience with SuccessFactors preferred

• comprehensive and competitive range of benefits
• Total Rewards package
• pay
• health care benefits
• retirement plans
• work/life benefits
• generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting
• benefits on day 1
• free onsite gym
• onsite cafeteria
• HQ region voted 'best place to live' by USA Today
• uncapped sales commissions