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Associate Director, Delivery Management

https://www.hsbc.com Logo

HSBC

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Location:
India, Pune

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Associate Director, Delivery Management at HSBC involves ensuring successful project delivery, implementing digital transformation initiatives, fostering collaboration, and managing a complex matrix organizational environment

Job Responsibility:

  • Lead end-to-end project management activities, including project planning, scope definition, resource allocation, budgeting, risk management, and timeline monitoring
  • Lead the Technology work streams / Sub Value Stream / Projects within Client Implementation and collaborate with stakeholders, including business users, operations, technology teams, and subject matter experts, to define project objectives, deliverables, and success criteria
  • Develop comprehensive project plans, outlining tasks, dependencies, and deliverables, and manage project execution to ensure successful completion
  • Manage project risks and issues, developing mitigation strategies and escalating as necessary to ensure timely resolution
  • Responsible for Working Groups and Project steering committees to effectively communicate project progress, budgets, updates, and milestones to stakeholders, including senior management, project sponsors, and cross-functional teams
  • Foster collaboration and stakeholder engagement by building strong relationships and facilitating effective communication within a large complex matrix organization spread in multiple locations and time zones
  • Definition, tracking and accountability of the financial budget for the Technology work stream / Sub Value Stream / Project both as part of the annual planning cycle and for the duration of the Project
  • Provide strong leadership and mentorship to project teams, ensuring their alignment with project objectives, timelines, and quality standards
  • Stay updated on industry trends, best practices, and emerging technologies related to digitization, client onboarding, and client experience

Requirements:

  • 8+ years of Proven experience as a Project Manager within the financial services industry, preferably in wholesale banking, with a focus on digital transformation initiatives and evidence of managing large change/transformation project with impact to customer
  • Oversee the implementation of workflow and automation solutions, document management strategies, and client data management initiatives
  • Drive the digitisation of processes and systems, leveraging emerging technologies and best practices to improve efficiency, accuracy, and client experiences
  • Experience in managing projects related to operational processes, workflow and automation, document management, client data management, and identity and access management
  • Must be familiar with Scaled Agile delivery and principles deliver enterprise application
  • Understanding of wholesale banking products and processes (payments experience is a plus), as well as the interdependencies within the end-to-end landscape
  • Comfortable working with remote team members in different time zones and from diverse settings
  • Strong leadership, communication, and stakeholder management skills, with the ability to navigate and influence within a large complex matrix organization
  • Proficiency in project management methodologies and tools (Clarity, Confluence, JIRA & GPDM), with a track record of successfully delivering projects on time, within budget, and with high-quality outcomes
What we offer:
  • Flexible working
  • Opportunities to grow within an inclusive and diverse environment
  • Continuous professional development

Additional Information:

Job Posted:
July 25, 2025

Expiration:
August 01, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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