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The Associate Director, Creator Partnerships — Factor is the single point of ownership for all influencer- and creator-driven customer acquisition for the Factor brand. This role combines strategic channel leadership with hands-on team and agency management, owning the full P&L for Factor’s influencer program across Instagram, YouTube, Streaming, and emerging platforms (TikTok, Snapchat). The Associate Director sets the brand’s creator vision, drives the transition from agency-managed spend to in-house Direct Booking at scale, rebuilds previously unprofitable channels, and ensures quarter-over-quarter improvement in cost efficiency and conversion volume.
Job Responsibility:
Define and execute Factor’s overall creator and influencer strategy across all platforms (Instagram, YouTube, Streaming, TikTok, Snapchat)
Own the channel-mix allocation
Lead the transition from agency-managed spend to in-house Direct Booking at scale
Drive the platform-diversification roadmap
Own the post–Stream Elements YouTube and streaming rebuild
Leverage partnership ads to amplify influencer content through paid social media
Directly manage a team of 2–4 Associates and Senior Associates
Set booking-volume targets, quality standards, and go-live compliance processes
Manage external agency relationships
Coordinate with the cross-brand Partnership Ads lead
Coach and develop direct reports
Own Factor’s influencer budget and P&L
Drive down CAC quarter-over-quarter
Deliver against an ambitious growth trajectory
Provide regular performance reporting and strategic recommendations
Serve as Factor’s brand guardian in the creator space
Manage superstar and top-tier creator relationships directly
Partner with the Brand Manager function on campaign integration
Establish and maintain creative quality standards
Work closely with the HelloFresh Associate Director
Partner with Data & Analytics to build and refine creator-performance measurement frameworks
Collaborate with the Factor marketing team on integrated campaign planning
Requirements:
5–8 years of experience in influencer marketing, creator partnerships, or performance-driven social media, with at least 2 years in a people-management role
Proven track record of managing six- to seven-figure creator budgets with clear P&L accountability and demonstrable CAC or ROAS improvement
Deep platform expertise across Instagram, YouTube, and ideally streaming or emerging social platforms
Experience transitioning influencer programs from agency-managed to in-house Direct Booking models at scale
Strong negotiation skills, particularly around usage rights, exclusivity, and creator compensation
Analytical mindset with comfort interpreting performance data and translating it into channel and creator strategy
Experience in DTC, meal-kit, food & beverage, or subscription-commerce industries preferred
Familiarity with partnership-ads workflows and paid amplification of creator content is a strong plus
Nice to have:
Experience in DTC, meal-kit, food & beverage, or subscription-commerce industries
Familiarity with partnership-ads workflows and paid amplification of creator content
What we offer:
Competitive salary
401k with company match that vests immediately upon participation
Generous PTO, including sabbatical
Parental leave of up to 16 weeks
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Tuition reimbursement for continuing education (upon 2 years of service)
Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor)
Access to Employee Resource Groups that are open to all employees
Inclusive, collaborative, and dynamic work environment