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Gupta Media is seeking an Associate Director, Client Services to lead key D2C and subscription-growth clients across brand, go-to-market, and integrated marketing strategy. You’ll serve as a trusted advisor, shaping brand direction, guiding cross-channel campaigns, and driving measurable performance while ensuring account stability, quality of work, and smart growth.
Job Responsibility:
Translate business goals into integrated campaigns spanning media, creative, content, and customer journey strategy
Build strong client relationships and act as a strategic partner who anticipates needs and brings clear direction
Manage cross-functional teams to deliver cohesive, high-performing work across media, creative, and strategy
Develop clear briefs, POVs, insights, and recommendations that move brands forward
Lead workshops, presentations, and strategic discussions with senior stakeholders
Identify growth opportunities and support new business efforts through thoughtful guidance and strong storytelling
Ensure account health through clear communication, organization, resource alignment, and fiscal management
Requirements:
7+ years of experience, including in an agency or in-house agency environment, leading integrated brand, digital, and go-to-market strategies, preferably for D2C or subscription brands
Strong strategic thinker able to turn business goals and insights into clear marketing, creative, and audience direction
Strong understanding of performance marketing and customer journey strategy
Deep Account Management expertise with proven success owning client relationships, running complex workstreams, and maintaining account health and growth
Exceptional client relationship leader with executive presence and proven success guiding senior stakeholders
Excellent communicator with strong organizational skills and a growth-oriented, proactive approach
Candidates must be authorized to work in the US for at least 3 years
What we offer:
health, dental, vision, and pet insurance
Flexible and Dependent Care Savings Accounts
a 401(k) with up to 5% Safe Harbor contributions
paid time off
paid family leave
commuting and wellness stipends
opportunities for professional development and career growth
annual bonus plan based on the company's performance